Customer Service Ambassador
2 weeks ago
We are seeking a skilled and motivated Customer Service Representative to join our team at Valeros Business Company.
About the RoleAs a Customer Service Ambassador, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity to grow your career in a dynamic and fast-paced environment.
Key Responsibilities:
- Provide timely and effective resolution to customer inquiries and complaints
- Assist customers with their queries and concerns via phone, email, or chat
- Escalate complex issues to senior team members as needed
- Maintain accurate records of customer interactions
Requirements:
- At least six (6) months of background in the Customer Experience (CX) industry
- College Graduate
- Good English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Superb computer skills
- Willingness to work on a shifting schedule
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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