Professional IT Support Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeITSupport Full time ₱900,000 - ₱1,200,000

Position Overview:

We are seeking a professional to fill the role of IT Support Specialist.

The successful candidate will have the opportunity to practice their craft, work with a supportive IT Manager, and create value for our organization.

This role will be part of the Management Team and will work closely with leadership to attain company goals.

Key Responsibilities:
  • Be an ambassador of our values and culture, ensuring processes align with our values at all times.
  • Communicate and uphold company values while protecting the company's best interests.
Additional Responsibilities:
  • Plan proactively to ensure zero downtime in operations.
  • Provide excellent customer service for IT and management requests.
  • Continuously improve IT knowledge through training and development.
  • Contribute ideas and solutions to the IT knowledge base.
  • Build strong relationships with management, clients, and team members.
  • Maintain hardware, software, and network systems.
  • Manage and follow up on open tickets, ensuring proper response and resolution.
  • Escalate unresolved issues to the IT Manager.
  • Evaluate current and upcoming hardware and software standards.
  • Participate in IT projects as assigned.
  • Ensure compliance with company policies and standards.
Requirements:
  • 1–3 years of IT support experience, with a background in customer service or IT support roles.
  • Excellent communication and interpersonal skills.
  • Strong troubleshooting and problem-solving skills.
  • Proficient in Mac, Linux, and Windows operating systems.
  • Understanding of PC hardware components and troubleshooting.
  • Experience with Windows networking, LAN/WAN, DNS, TCP/IP, and firewalls.
  • Familiarity with remote connectivity issues.
  • Ability to manage multiple priorities in a fast-paced environment.
Preferred Skills:
  • Experience supporting Macs.
  • Knowledge of routers and firewalls.
  • Skills in troubleshooting, Linux, and web hosting.
Benefits:
  • Competitive salary and professional development opportunities.
  • Collaborative environment with global client exposure.
  • Monthly coaching and training.
  • Remote work flexibility.
  • Social impact activities and industry involvement.
  • Work-life balance and support for personal commitments.
  • Comprehensive health coverage with dependents.
Our Culture:
  • Make a social impact
  • Be proactive
  • Create value
  • Be fair, open, and honest
  • Have fun, passion, and love
Application Process:

The process takes around 4 weeks, including 3-4 interviews and possibly an assessment. We will keep you informed throughout and assist with references and documentation if you proceed.

Required Documents:
  • Fit to Work/Health Card
  • NBI Clearance
  • Social IDs (PHIC, SSS, HDMF, TIN)
  • Character references

We are committed to diversity and inclusion and do not discriminate based on race, gender, religion, sexual orientation, or disability.

  • Technical Support Professional

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeDesktop Full time ₱2,500,000 - ₱3,500,000

    Desktop Support Specialist Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team. This role involves providing technical assistance and support to end-users experiencing issues with their desktop systems, software, and related technologies.The ideal candidate will have excellent communication and problem-solving skills, with the...

  • Support Professional

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱320,000 - ₱480,000

    Job OverviewWe are seeking a highly skilled Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and technical assistance to our clients.

  • Support Health Care Professional

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomer Full time $4,800 - $5,760

    Medical Support SpecialistThis is a remote opportunity to work with healthcare professionals, providing exceptional customer service and support.As a Medical Support Specialist, you will be responsible for explaining medical services to new patients, scheduling appointments, managing calendars, and coordinating follow-up care. You will also collaborate with...

  • Education Support Professional

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeepayroll Full time $65,000 - $80,125

    Employment Opportunity: Educational Support SpecialistJob Title:Educational Support SpecialistJob Description:We are seeking a detail-oriented and organized individual to join our team as an Educational Support Specialist. This remote position offers a range of benefits, including paid time off.In this role, you will be responsible for processing bi-weekly...

  • Cryptocurrency Operations

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCrypto Full time A$14,400 - A$19,200

    Crypto Operations SpecialistWe are looking for a tech-savvy professional with cryptocurrency experience to manage operational, marketing, and customer support tasks. The ideal candidate will have at least 1 year of experience in cryptocurrency or blockchain, with familiarity in exchange, trading, or DeFi preferred.Key ResponsibilitiesCreate and schedule...

  • Administrative Support Professional

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeSpecialist Full time ₱3,600,000 - ₱4,800,000

    Executive Support Specialist">We are seeking a detail-oriented and proactive professional to provide comprehensive administrative support to a senior executive. The ideal candidate will have exceptional organizational skills, with the ability to multitask and prioritize effectively.This role requires someone who can seamlessly manage complex tasks, while...

  • High-Tech IT Support Professional

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱509,000 - ₱636,199

    Job Title: IT Support SpecialistWe are seeking a skilled IT Support Specialist to fill this challenging role. The successful candidate will play a vital part in our team's success by providing top-notch technical support and assistance.Key Responsibilities:Provide excellent customer service, efficient response times, and expert insight into general and...

  • Experienced IT Support Professional Wanted

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱420,000 - ₱600,000

    IT Support SpecialistThe role of the IT Support Specialist is crucial in ensuring seamless operations within our clients' IT environments.This individual will be responsible for delivering exceptional technical support and assistance to our diverse client base, working on a compressed work week scheme with flexible hours. Key responsibilities include...

  • Customer Support Professional

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomerSupport Full time $60,000 - $70,000

    Customer Support SpecialistWe are seeking a highly organized and communicative Customer Support Specialist to join our team. In this role, you will be the first point of contact for customers, providing exceptional support and ensuring their needs are met. You will work closely with our management and customer support representatives to connect customers...

  • Support Professional

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱3,500,000 - ₱4,500,000

    Customer Support Expert RoleWe are looking for a highly skilled Customer Support Specialist to join our team.This role is responsible for providing top-notch customer service to our clients, addressing their inquiries and concerns in a timely and professional manner.The ideal candidate will have excellent communication skills, be able to work independently...