
Support Health Care Professional
1 week ago
This is a remote opportunity to work with healthcare professionals, providing exceptional customer service and support.
As a Medical Support Specialist, you will be responsible for explaining medical services to new patients, scheduling appointments, managing calendars, and coordinating follow-up care. You will also collaborate with medical billing teams to ensure accurate coding and billing.
To succeed in this role, you should have strong knowledge of U.S. EMR/EHR systems, excellent English communication skills, and the ability to multitask and stay organized in a remote setup.
- Provide exceptional customer service via phone, email, or chat
- Explain medical services to new patients
- Assist healthcare professionals with scheduling and coordination
- Collaborate with medical billing teams
- Handle confidential medical information
This is a full-time position working 30-40 hours per week with a competitive hourly rate commensurate with experience.
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