Customer Service Professional
2 weeks ago
We are seeking a skilled and dedicated Customer Service Professional to join our team at Neksjob Corporation. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong customer service ethos.
About the RoleThis is an exciting opportunity for a highly motivated and results-driven individual to take on a key role in delivering exceptional customer experiences. As a Customer Service Representative, you will be responsible for handling large volumes of customer inquiries, providing timely and effective solutions, and ensuring customer satisfaction.
Key Responsibilities:- Handle customer calls, emails, and other forms of communication with professionalism and courtesy.
- Provide accurate and efficient resolutions to customer complaints and issues.
- Maintain accurate records of customer interactions and resolutions.
- Collaborate with internal teams to resolve complex customer issues.
We offer a competitive salary package, including a basic pay of up to PHP 35,000 per month, depending on BPO experience. Our benefits include:
- A bigger basic pay plus skills premium pay.
- Health Maintenance Organization (HMO) coverage for employee and up to five dependents.
- Quarterly appraisals and monthly performance incentives.
- Up to 30 days paid leave with up to 21 days convertible to cash.
- Nontaxable meal and transportation allowance.
- Night differential.
- Group Life Insurance.
- Onsite clinic and free emergency medicine services.
- Wellness programs.
- At least 18 years old.
- High school or senior high school graduate.
- Good English communication and interaction skills.
- BPO experience preferred.
- Able to adapt to shifting schedules.
Iloilo Site.
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