Customer Service Ambassador

1 month ago


Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

We are seeking a highly skilled Customer Service Representative to join our team at Gratitude Philippines.

About the Role

This is a fantastic opportunity for individuals who enjoy helping others and providing exceptional customer experiences.

As a Customer Service Representative, you will be responsible for responding to customer inquiries in a timely and professional manner.

Responsibilities
  • Resolve customer complaints and issues via phone, email, or chat
  • Provide product information and answer customer questions
  • Upsell and cross-sell products to customers
  • Meet or exceed sales targets and performance metrics
Requirements

To be successful in this role, you will need:

  • Excellent communication and problem-solving skills
  • A high school diploma or equivalent and 1 year of experience in customer service
  • A passion for delivering excellent customer experiences
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of PHP 25,000 - PHP 35,000 per month
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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