Learning Operations Manager
7 days ago
Citigroup Inc. is a leading global bank with a long history of innovation and customer satisfaction.
We are currently seeking a highly skilled professional to join our team as Assistant Vice President- HR Operations Support Sr Analyst. This individual will be responsible for overseeing the end-to-end management of training operations, ensuring efficiency and accuracy.
The ideal candidate will have 5-8 years of relevant experience, proficiency in Microsoft Office, and ability to work in a fast-paced environment. They will also possess excellent organization and time management skills, as well as strong problem-solving and decision-making abilities.
This role involves managing complex training requests, ensuring compliance with corporate training policies, industry regulations, and audit requirements. The successful candidate will work closely with leaders to align learning operations with organizational goals and develop reports and dashboards to track training effectiveness and compliance.
Responsibilities:
- Manage escalations and resolve complex issues
- Ensure data integrity within the Learning Management System (LMS) and other reporting tools
- Identify and implement process improvements to enhance operations efficiency
- Lead initiatives to streamline workflows and automate manual processes
- Act as the primary contact for senior leaders, HR partners, and learning teams on training operations matters
Benefits:
- Opportunity to grow your career in a dynamic and innovative company
- Chance to make a real impact on customer satisfaction and business growth
- Competitive compensation package
About Us:
Citigroup Inc. is a global bank with a long history of innovation and customer satisfaction. We offer a range of financial services and products to our clients, including banking, investing, and risk management solutions.
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