Therapist Coordinator

2 days ago


Cebu City, Central Visayas, Philippines beBeeCoordination Full time $35,000 - $50,000
Therapist Coordinator Job Opportunity

We're seeking a highly motivated and empathetic Therapist Coordinator to join our team. As a key member of our organization, you'll be the first point of contact for clients seeking therapy services.

Job Responsibilities:

  • Answer inbound calls and emails, providing helpful and professional support to clients.
  • Reach out to clients on our waitlist and guide them toward scheduling therapy sessions with licensed therapists.
  • Collect basic information from clients to ensure accurate matching with suitable therapists.
  • Accurately record client details in our systems, ensuring seamless communication between clients and therapists.
  • Build trust and rapport with clients through empathy and clear communication, resolving any issues that may arise.
  • Participate in training programs to develop skills in promoting our therapy services to individuals, clinics, and companies.

Requirements:

  • Strong English communication skills (spoken and written).
  • 1–2 years' experience in customer service, call center, or BPO work.
  • A patient and professional approach when interacting with clients, even in challenging situations.
  • Comfortable learning new tools and technologies, including CRM and EHR systems.
  • Reliable, self-motivated, and able to work independently in a remote setting.
  • Sales experience is not required; we provide comprehensive training.

Benefits:

  • Annual paid time off.
  • Paid US holidays.
  • Paid birthday off.
  • Monthly health stipend.
  • Performance-based bonus opportunities.

Additional Information:

  • Seniority level: Executive.
  • Employment type: Full-time.
  • Job function: Customer Service.
  • Industry: Healthcare.

Our organization values diversity and equality, welcoming applicants from all backgrounds to join our team.



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