
Administrative Patient Care Coordinator
7 hours ago
Our mission is to provide top-notch patient care through exceptional administrative support. We're seeking a skilled and organized Intake Specialist to play a pivotal role in our team's success.
Job Description:As an Intake Specialist, you will be the first point of contact for patients seeking speech therapy services. You will guide them through the intake process, answer their basic questions, estimate insurance coverage, and schedule appointments with the right therapist.
This role requires strong communication skills, attention to detail, and the ability to work autonomously in a fast-paced environment. You will need to navigate multiple systems, including CRMs, scheduling tools, and communication platforms.
The ideal candidate will have excellent organizational skills, be tech-savvy, and have experience in patient intake, sales, or cold calling.
Key Responsibilities:- Respond to inbound leads via phone and text
- Build trust and connection quickly with patients
- Estimate out-of-pocket insurance costs using proprietary tools
- Match patients with appropriate therapists based on location, specialty, and insurance compatibility
- Schedule evaluations and follow-ups using EHR and calendar tools
- Excellent communication skills
- Strong attention to detail
- Tech-savvy
- Availability to work weekends
- Remote work arrangement
- Generous PTO
- Health coverage after 3 months
- Direct mentorship from industry experts
- Learning & development opportunities
- Global networking opportunities
- Submit your application
- Undergo a screening process
- Participate in a skills assessment
- Top-grading interview
- Client interview
- Job offer
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