Intake Program Coordinator

2 days ago


Iloilo City, Western Visayas, Philippines beBeeIntake Full time $60,000 - $80,000
Job Overview

The Intake Specialist plays a pivotal role in facilitating the transition of inbound leads into booked evaluations for partner speech therapy practices.

As the primary point of contact for patients, you will guide them through the intake process, addressing basic inquiries, estimating insurance coverage, and scheduling appointments with the right therapist.

This is an excellent opportunity to collaborate with a dynamic team that supports speech therapists across the US in growing thriving private practices.

Key administrative tasks include responding to inbound leads via phone and text, building trust and connection quickly, representing our partner practices with professionalism and empathy, using proprietary tools to estimate out-of-pocket insurance costs, matching patients with appropriate therapists based on location, specialty, and insurance compatibility, and scheduling evaluations and follow-ups using EHR and calendar tools.

In addition, you will maintain organized records of all communications and outcomes across multiple practices.

Required skills and qualifications include strong attention to detail, tech-savviness, and comfort navigating CRMs, scheduling tools, and communication platforms. Availability to work weekends is required.

Preferred candidates will have experience in patient intake, sales, or cold calling, prior exposure to healthcare, insurance coordination, or therapy-related settings, and ability to work autonomously and deliver results in a fast-paced, client-facing role.



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