Career Lead for Strategic Client Partnerships

4 days ago

Quezon City, National Capital Region, Philippines beBeeStrategic Full time $90,000 - $125,000
Job Title:

Career Lead for Strategic Client Partnerships

Job Description:

The ideal candidate will be responsible for leading and driving strategic client relationships to ensure satisfaction, retention, and revenue growth across multiple accounts. This role involves overseeing and guiding the client success team in meeting production goals, driving performance improvements, and managing key account strategies.

As the career lead for strategic client partnerships, you will serve as the executive point of contact for client relationships, fostering trust, transparency, and long-term partnerships at senior levels. You will develop and implement client success strategies to enhance customer experience, optimize service delivery, and exceed contractual expectations.

You will also oversee budget management, forecasting, and resource allocation for client success initiatives. Additionally, you will represent the company at industry events, conferences, and networking engagements to strengthen brand presence and client relations.

Required Skills and Qualifications:
  • 15+ years of experience in the BPO or Call Center industry, with at least 7+ years in a senior leadership or client success role.
  • Proven track record in managing enterprise-level clients, ensuring retention, and driving revenue growth.
  • Expertise in customer care, cloud services, and emerging technologies relevant to the BPO industry.
  • Exceptional ability to build and maintain executive-level relationships with clients and stakeholders.
  • Strong business acumen with a strategic mindset, able to identify and act on growth opportunities.
  • Ability to influence, negotiate, and lead in a fast-paced, dynamic environment.
  • Highly analytical with a data-driven approach to decision-making and problem-solving.
  • Strong communication, presentation, and interpersonal skills with the ability to engage at all organizational levels.
  • Demonstrated leadership skills in managing and mentoring teams across multiple geographies.
  • Must possess a high degree of accountability, adaptability, and a results-driven approach.
Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Others:

Willingness to travel domestically and internationally is required, up to 50%. A bachelor's degree is required; an MBA or equivalent is preferred.

  • Strategic Partnerships Professional

    17 hours ago

    Makati City, National Capital Region, Philippines beBeePartnerships Full time ₱450,000 - ₱900,000

    Job OverviewWe are seeking a seasoned Partnerships Manager to join our team and drive growth through strategic partnerships. As a key member of our organization, you will be responsible for identifying, developing, and managing relationships with external partners to enhance customer experience and increase brand awareness.ResponsibilitiesPartner...

  • Strategic Partnership Developer

    3 days ago

    Mandaluyong City, National Capital Region, Philippines beBeePartnership Full time ₱1,064,000 - ₱1,262,000

    Job Title: Partnership Development SpecialistThis role focuses on cultivating and enhancing partnerships by positioning the World Food Programme (WFP) with diverse development actors to contribute to national development approaches.The successful candidate will support process improvements and partnership opportunities with various entities, including...

  • Strategic Partnerships Manager

    2 days ago

    Makati City, National Capital Region, Philippines ATRAM Group Full time

    Role Summary:The Manager for Strategic Partnerships will directly support the Head of Strategic Partnerships in facilitating, managing and enhancing the strategic partnerships that ATRAM enters into. He/She will coordinate closely with various internal teams, external partners, and stakeholders to drive mutually beneficial collaborations that enhance our...

  • Strategic Growth and Partnership Specialist

    3 days ago

    Makati City, National Capital Region, Philippines beBeeBusiness Full time ₱2,000,000 - ₱3,000,000

    Strategic Growth and Partnership SpecialistThe role involves fostering key relationships with assigned partners to drive successful business strategy execution.Key Responsibilities:Reporting directly to the Business Development & Strategy ManagerNurturing and growing key assigned partnersEnsuring timely and successful implementation of agreed business...

  • Partnership & Marketing Director

    4 weeks ago

    Quezon City, National Capital Region, Philippines Tutor Me Education Full time

    We are seeking a School Partnership Director in charge of generating strategic business relationships and expanding existing business partnerships. The position will work with US public and non-public school entities to grow new programs and services including tutoring, intervention, summer school and more.The ideal candidate currently works or has worked in...

  • Account Partnership Manager

    17 hours ago

    Mandaluyong City, National Capital Region, Philippines beBeePartnership Full time $40,000 - $60,000

    Job OverviewWe're looking for a seasoned professional to join our team as an Account Partnership Manager. In this role, you will be responsible for fostering strong relationships with clients and driving business growth through strategic initiatives.    Key Responsibilities: Foster and maintain strong client relationships Develop and execute account...

  • Partnership & Marketing Director

    1 day ago

    Quezon City, National Capital Region, Philippines Tutor Me LA LLC Full time

    OverviewWe are seeking a School Partnership Director in charge of generating strategic business relationships and expanding existing business partnerships. The position will work with US public and non-public school entities to grow new programs and services including tutoring, intervention, summer school and more.The ideal candidate currently works or has...

  • Partnership & Marketing Director

    1 day ago

    Quezon City, National Capital Region, Philippines Tutor Me LA LLC Full time

    Overview We are seeking a School Partnership Director in charge of generating strategic business relationships and expanding existing business partnerships. The position will work with US public and non-public school entities to grow new programs and services including tutoring, intervention, summer school and more. The ideal candidate currently works or has...

  • Strategic Partnership Developer

    17 hours ago

    Makati City, National Capital Region, Philippines beBeeAlliance Full time ₱900,000 - ₱1,200,000

    Strategic Alliance Development LeadThis role involves identifying and developing strategic alliances with technology partners to drive joint go-to-market initiatives, co-develop solutions, and unlock revenue growth opportunities. The successful candidate will work closely with service delivery teams, marketing, and leadership to achieve these objectives.Key...

  • Strategic Sustainability Career Developer

    17 hours ago

    Mandaluyong City, National Capital Region, Philippines beBeeSustainability Full time ₱800,000 - ₱1,200,000

    Job SummaryWe are seeking an experienced professional to lead our internal and external capability-building strategy on sustainability. This role will work directly with the Head of Sustainability Office to develop and implement a comprehensive approach to sustainability, manage its implementation and measure its impact.Key Responsibilities:Ensure timely and...