Patient Journey Support Specialist

3 days ago

Taguig, National Capital Region, Philippines beBeeCoordinator Full time $40,000 - $55,000
Role Summary

This role is for a Patient Coordinator who will be responsible for supporting patients at the beginning of their care journey. You will process new patient referrals, verify insurance eligibility, and upload medical documents in the system.

About Our Partner

Our partner is a US-based healthcare organization that guides its community toward an active, independent lifestyle. They value humility, integrity, exceeding expectations, positivity, and extreme ownership.

Responsibilities
  • Process new patient referrals and ensure all documentation is accurate and complete
  • Verify insurance eligibility and update referral logs
  • Upload, track, and organize medical documents in the system
  • Coordinate with patients, providers, and internal teams via phone, chat, and email
  • Handle faxes, tasks, and provider requests promptly and with precision
  • Ensure evaluation appointments are set up correctly and keep patients on schedule
  • Maintain smooth team communication through daily updates
Requirements
  • 2+ years of experience in insurance verification and authorization
  • Strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes
  • Excellent attention to detail, organization, and time management
  • Proficient with Microsoft Office (Word & Excel) and comfortable with EMR systems
  • Professional communication skills and ability to remain calm under pressure
  • Bonus: Prior physical therapy or healthcare experience
Benefits
  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth
  • Work in a dynamic and supportive team environment
  • Make a meaningful impact by helping to build and strengthen families
Seniority Level
  • Not Applicable
Employment Type
  • Full-time
Job Function
  • Administrative
  • Industries: Hospitals and Health Care

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