Patient Financial Recovery Specialist

4 days ago

Taguig, National Capital Region, Philippines Firstsource Full time ₱25,000 - ₱35,000 per year

Patient Financial Recovery Specialist Role

GENERAL SUMMARY:

The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances.

Essential Duties and Responsibilities:

· Answer inbound calls from patients as well as place outbound calls to patients through our automated dialer.

· Assist patients with their account which includes setting up payment arrangements on the patient's unpaid balance

· Take and process credit card payments over the phone

· Identify and gather new insurance information

· Research insurance "Explanation of Benefits" to determine what the insurance may or may not have paid and why

· Screen the patient for charity, answer patients' general questions, and resolve any of the patient's account issues and concerns.

· Maneuver between several different patient account systems and payment portals.

· Maintain accurate and up to date information in the account notes within all appropriate systems

· Meet specified collection and productivity goals as assigned by management on a regular basis.

Additional Duties and Responsibilities:

· Always maintain confidentiality of account information.

· Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.

· Maintain awareness of and actively participate in the Corporate Compliance Program.

· Maintain a confidential and orderly remote work area.

· Assist with other projects as assigned by management.

Educational/Vocational/Previous Experience Recommendations:

· High school diploma or equivalent is required

· Prefer previous experience with providing customer service and work within a call center environment

· Prefer previous experience with the medical billing process

· Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments

· Ability to always present oneself in a courteous and professional manner

· Ability to stay on task with little or no management supervision

· Demonstrate initiative and creativity in fulfilling job responsibilities

· Capacity to prioritize multiple tasks using time management and organizational skills.

· Proficient PC knowledge and the ability to type 30-40 wpm.

Working Conditions:

· Must be able to sit for extended periods of time.

Salary:

PHP25,000 - PHP 35,000

  • Debt Recovery Specialist

    4 days ago

    Taguig, National Capital Region, Philippines beBeeDebtRecovery Full time ₱150,000 - ₱250,000

    Debt Recovery SpecialistThis is a full-time on-site role for a Debt Recovery Specialist, located in Metro Manila. The role involves contacting clients to pursue and recover outstanding debts, negotiating payment terms, maintaining accurate records of collections and communications, and ensuring adherence to relevant financial regulations.About the RoleThe...

  • Loans Recovery Specialist

    2 days ago

    Taguig, National Capital Region, Philippines beBeeLoansRecovery Full time ₱5,000,000 - ₱7,000,000

    Job Opportunity:We are seeking a highly skilled and experienced Loans Recovery Specialist to join our team. As a key member of our Special Accounts Management Division, you will be responsible for the management and resolution of past due loans as well as potential problem accounts referred by our organization.Key Responsibilities:Prepare detailed reports...

  • Debt Recovery Professional

    1 day ago

    Taguig, National Capital Region, Philippines beBeeCredit Full time ₱1,500,000 - ₱2,000,000

    Account Rehabilitation SpecialistA highly skilled Account Rehabilitation Specialist is required to manage non-performing loans accounts, mitigating and reducing bank defaults through timely loan restructures, litigation processes, and other mediums of loan rehabilitation, recovery, and collection.Key Responsibilities:Evaluate borrowers' financial and debt...

  • Patient Financial Services Representative

    1 day ago

    Taguig, National Capital Region, Philippines IQ BackOffice Full time $104,000 - $130,878 per year

    ThePatient Financial Support Representativewill be responsible and knowledgeable in managing patient interactions regarding patient financial matters such as billing inquires, explaining balances, assisting with payment options, collecting insurance details, verifying coverage, enrollment in Financial Assistance Programs, and updating patient preferences and...

  • Patient Care Technician

    8 hours ago

    Taguig, National Capital Region, Philippines Gateway Rehab Full time

    Join to apply for the Patient Care Technician - Ohioville role at Gateway Rehab6 days ago Be among the first 25 applicantsJoin to apply for the Patient Care Technician - Ohioville role at Gateway RehabDescriptionGateway Rehab Center (GRC) has an exciting opportunity for a Patient Care Technician at our REST for Women, Ohioville, PA location. Our technician...

  • Patient Financial Services Representative

    1 day ago

    Taguig, National Capital Region, Philippines IQ BackOffice Full time $104,000 - $130,878 per year

    ThePatient Financial Support Representativewill be responsible and knowledgeable in managing patient interactions regarding patient financial matters such as billing inquires, explaining balances, assisting with payment options, collecting insurance details, verifying coverage, enrollment in Financial Assistance Programs, updating patient preferences, and...

  • Accounts Recovery Specialist

    2 days ago

    Taguig, National Capital Region, Philippines beBeeCredit Full time ₱1,500,000 - ₱2,500,000

    The role of a Special Accounts Management Officer involves overseeing and resolving past due loans and potential problem accounts referred by the group.This position requires a candidate with at least 3 years of experience in handling loan account recovery and institutional accounts, possessing good coordination and communication skills, being knowledgeable...

  • Accounts Receivable Specialist

    5 days ago

    Taguig, National Capital Region, Philippines IQ BackOffice Full time

    OverviewAccounts Receivable Specialist (Medical Biller) | Voice | OnsiteWe are hiring an Accounts Receivable Specialist (Medical Biller) with a strong background in Accounts Receivable voice collections to join our growing team. This role involves a combination of medical billing, claims submission, and collections support to ensure accurate and timely...

  • Medical Claims Specialist

    4 days ago

    Taguig, National Capital Region, Philippines beBeeClaims Full time ₱250,000 - ₱450,000

    Medicare Biller Role OverviewWe are seeking a highly skilled Medical Claims Specialist (Biller) to join our team. This role involves managing the billing cycle, including charge entry, claims creation, and electronic submission to insurance payers.Responsibilities:Perform billing functions, including charge entry, claims creation, and electronic submission...

  • Accounts Receivable Specialist

    4 days ago

    Taguig, National Capital Region, Philippines IQ BackOffice Full time $104,000 - $130,878 per year

    Job Summary:We are hiring anAccounts Receivable Specialist (Medical Biller)with a strong background inAccounts Receivable voice collectionsto join our growing team. This role involves a combination ofmedical billing, claims submission, andcollections supportto ensure accurate and timely reimbursement from insurance payers and patients.Key...