BPO Training Specialist

Job DescriptionThe Role of a Process Trainer is pivotal in delivering high-quality training to our operations team, ensuring seamless knowledge transfer and documentation.Duties and ResponsibilitiesParticipate in Knowledge Acquisition (KA) and Knowledge Transfer (KT) activities to document processes and facilitate their transfer to the operations team.Design...

Work Arrangement: Onsite Daily **Shift Schedule:** US Business Hours **Nature of the Account:** Dispute Calls (Pioneering) - Banking/Finance Domain **Site Assignment:** Cebu City **Educational Requirement:** At least 2nd Year College Undergraduate/Vocational Diploma (2yrs.)/Associate's Degree (2yrs.)/College Graduate **Work Experience:** 1. Minimum 3-5...

Requirements for Success:At Tasq Staffing Solutions, we are seeking a skilled BPO Operations Specialist to join our team. Key responsibilities include handling healthcare accounts, ensuring high-quality service delivery, and maintaining strong relationships with clients.As a successful candidate, you will have 2-4 years of experience in handling healthcare...

Job Title: TrainerAt Neksjob Corporation, we are seeking a highly skilled and experienced Trainer to join our team. As a Trainer, you will play a critical role in conducting product, upskills, and language training to new hires and evaluating their performance based on their competencies.Key Responsibilities:Assess training needs, determine learning gaps,...

Job Description:As a Customer Service Representative for Retail Account Specialist, you will be responsible for providing exceptional customer service to our valued clients.About the Role:We are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative for Retail Account Specialist. The ideal candidate will...

Process Trainer Job DescriptionThe Role:As a Process Trainer, you will play a pivotal role in the Domain training process. You will work closely with clients and stakeholders to ensure that process knowledge is documented and transferred to the operations team.Responsibilities:* Participate in Knowledge and Training-related activities in the account.*...

Job DescriptionWe are seeking a highly skilled BPO Quality Assurance Specialist to join our team at Tasq Staffing Solutions.Key Responsibilities:Handle healthcare accounts with a strong focus on quality and customer satisfaction.Utilize QA or TL experience to drive process improvements and ensure high-quality service delivery.Work with 2nd year college...

About TASQ Staffing Solutions:TASQ Staffing Solutions is a leading provider of staffing solutions, dedicated to helping businesses find the best talent for their needs.Salary: The estimated salary for this role is $45,000 - $60,000 per annum, depending on experience.About the Role:We are seeking an experienced Sales Trainer to join our team in Cebu City. As...

Job Title: Sales Trainer/Training SpecialistLocation: Cebu CityJob Type: Full-timeAbout the Role:We are seeking a skilled Sales Trainer/Training Specialist to join our team at TASQ Staffing Solutions. The ideal candidate will have 2-3 years of experience in sales training with a background in sales or upselling. You will be responsible for delivering...

Job Title: Workforce Management SpecialistAt Neksjob, we are seeking a highly skilled Workforce Management Specialist to join our team. As a key member of our workforce management team, you will be responsible for providing critical support to our Intraday Analysts and Operations teams.Key Responsibilities:Act as the first point of escalation for Intraday...

Job Description for WFM Operations SpecialistWe are seeking a highly skilled WFM Operations Specialist to join our team at TASQ Staffing Solutions. This role is ideal for individuals with a strong background in Workforce Management and a passion for delivering exceptional results.Main Responsibilities:Act as the first point of escalation for Intraday...

Job Title: BPO Quality AnalystAt Tasq Staffing Solutions, we are seeking a highly skilled BPO Quality Analyst to join our team.Key Responsibilities:Handle healthcare accounts with a strong focus on quality and customer satisfaction.Utilize QA or TL experience to drive quality improvements and ensure compliance.Collaborate with team members to achieve shared...

Neksjob Corporation is a dynamic outsourcing and social enterprise that delivers top-notch services to clients globally. We're driven by a passion for innovation and a commitment to making a positive impact. As we continue to expand, we're seeking a highly skilled Performance Development Specialist to enhance our team. Responsibilities:* Develop and...

Job SummaryWe are seeking a highly skilled Training and Education Specialist to join our team at TASQ Staffing Solutions. In this role, you will be responsible for providing exceptional customer service training to our clients in the banking and finance domain.Key Responsibilities- Provide training and mentoring to our clients in the banking and finance...

About UsBillEase is a fintech company that offers a seamless and convenient shopping experience for its customers. Our brand is centered around making payment processes easy and efficient.The JobWe are looking for a Sales Trainer to join our team. The ideal candidate will have a passion for teaching, excellent communication skills, and a deep understanding...

About UsAt BillEase, we're revolutionizing the way people shop and pay for what they need. Our mission is to make shopping seamless and convenient, catering to diverse lifestyles and enhancing online and offline experiences. Our brand name, BillEase, embodies the essence of speed and swiftness, reflecting our commitment to delivering exceptional services.The...

Job Title: AI Training Data SpecialistAt Innodata Knowledge Services Inc., we are seeking a highly skilled AI Training Data Specialist to join our team. As a key member of our team, you will be responsible for creating high-quality training data sets for our AI models.Key Responsibilities:Develop and maintain training data sets for AI models to improve their...

Job Requirements:As a Sales Trainer/Training Specialist at TASQ Staffing Solutions, you will be responsible for delivering high-quality sales training to our team members. To be successful in this role, you will need to have a strong background in sales training, excellent coaching and people management skills, and the ability to communicate effectively with...

Job Title: Quality Assurance and Performance Improvement SpecialistJob Summary:As a Quality Assurance and Performance Improvement Specialist at Neksjob Philippines, you will play a vital role in ensuring the highest standards of quality and customer satisfaction in our operations.Key Responsibilities:Monitor calls and provide constructive feedback to agents...

Job Summary:As a Workforce Management Specialist at TASQ Staffing Solutions, you will be responsible for providing critical support to our Intraday Analysts in terms of misses in Service Level (SL) or challenges with Operations in executing real-time action plans.You will function as the first point of escalation for reporting inquiries or troubleshooting of...