Process Training Specialist
4 weeks ago
The Role of a Process Trainer is pivotal in delivering high-quality training to our operations team, ensuring seamless knowledge transfer and documentation.
Duties and Responsibilities- Participate in Knowledge Acquisition (KA) and Knowledge Transfer (KT) activities to document processes and facilitate their transfer to the operations team.
- Design and deliver Generic Domain-Specific Modules, along with upskilling resources on process improvement.
- Structure Onboarding Training requirements, including pre-process and customer visits.
- Develop a defined new learning path for employees in their respective roles and ensure all new hires complete this path.
- Deliver pre-process and process training to new employees and support them during On-the-Job Training (OJT) and Go-live phases.
- Provide refresher and remedial training for existing employees and ensure compliance with regulatory requirements.
- Maintain trainee data and information and generate training materials as needed.
- Support administrative tasks like trainee rostering and scheduling.
- Create and customize training content for delivery and provide feedback and coaching to analysts.
- Take ownership of performance improvement and analyze training needs for employees working for the account.
Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification
Qualifications- College Graduate/Bachelor's degree in any field
- At least 2-3 years of end-to-end training experience handling social media content moderation accounts
- Must have strong training delivery experience in a Business Process Outsourcing (BPO) setting
- Availability: ASAP joiner is an advantage
Based on industry standards and job requirements, the estimated salary range for this position is PHP 50,000-80,000 per month, depending on qualifications and experience. This estimate includes compensation for a skilled Process Trainer/Training Specialist role within the Recruiters PH company structure.
-
Performance Training Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timeJob SummaryWe are seeking a skilled Performance Training Specialist to join our team at Neksjob. This role is ideal for an individual with experience in BPO and collections, who can work onsite and create engaging training programs for new hires.About the RoleThe successful candidate will be responsible for conducting product, upskilling, and language...
-
Operational Training Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Recruiter PH Full timeJob OverviewWe are seeking a skilled Operational Training Specialist to join our team at Recruiter PH. The ideal candidate will have experience in delivering training programs and working with clients to ensure successful knowledge transfer.About the RoleThis is an exciting opportunity for a professional trainer to develop and deliver high-quality training...
-
Training Manager
1 month ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Title:Training Manager - Process ExcellenceLocation: Cebu, PhilippinesJob Summary:We are seeking a skilled Training Manager to lead our process excellence initiatives. The successful candidate will manage training delivery, improve operations performance, and contribute to client calls and management meetings.Key Responsibilities:Manage process and...
-
Cebu City, Central Visayas, Philippines TalentSync Training and Developement Full timeJob Description:As a Customer Service Representative for Retail Account Specialist, you will be responsible for providing exceptional customer service to our valued clients.About the Role:We are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative for Retail Account Specialist. The ideal candidate will...
-
Enterprise Process Specialist
4 weeks ago
Cebu City, Central Visayas, Philippines DynamIQ Enterprise Solution Inc. Full timeJob DescriptionAt DynamIQ Enterprise Solution Inc., we are seeking a highly skilled Enterprise Process Specialist to join our team. This role is ideal for individuals with a strong background in process development, implementation, and maintenance.Responsibilities:Develop and document processes to serve as the blueprint for the entire implementation cycle...
-
Strategic Process Optimization Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeCareer Opportunity at Neksjob Corporation We are seeking a highly skilled Strategic Process Optimization Specialist to join our team in Cebu. About the Role:We are responsible for driving operational efficiency through the design and implementation of process improvements, leveraging data-driven insights to inform business decisions. Our ideal candidate will...
-
Sales Training Specialist
2 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout TASQ Staffing Solutions">At TASQ Staffing Solutions, we're committed to providing top-notch sales training to our clients. We believe that every individual has the potential to excel in sales, and it's our job to help them reach their full potential.">Job Summary:">We're seeking a highly skilled Sales Training Specialist to join our team in Cebu City....
-
Sales and Training Professional
1 month ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Title: Sales Trainer/Training SpecialistLocation: Cebu CityJob Type: Full-timeAbout the Role:We are seeking a skilled Sales Trainer/Training Specialist to join our team at TASQ Staffing Solutions. The ideal candidate will have 2-3 years of experience in sales training with a background in sales or upselling. You will be responsible for delivering...
-
Mortgage Processing Specialist
3 weeks ago
Cebu City, Central Visayas, Philippines Three Peaks International Pty Ltd Full timeCompany Overview:">Three Peaks International Pty Ltd is a Sydney-based staffing solutions partner that provides local and virtual staffing services to Australian businesses through outsourcing, recruitment, and migration. We help businesses grow by providing them with the staff they need to get the job done.">About the Job:">We are seeking an experienced...
-
Clinical Process Outsourcing Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines MetHealth Full timeJob SummaryMetHealth is hiring a Clinical Process Outsourcing Specialist to join our team. This full-time position involves working from home, providing direct patient care, monitoring health conditions, administering medications and treatments, collaborating with healthcare professionals, and advocating for patients' needs.About the RoleThis role would be...
-
Payment Processing Specialist
6 days ago
Cebu City, Central Visayas, Philippines Interactech Solutions Inc. Full timeAt Interactech Solutions Inc., we are seeking a skilled Payment Processing Specialist to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth processing of financial transactions.About the Role:The Payment Processing Specialist will be responsible for preparing source data for computer entry by compiling...
-
Business Process Solutions Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines DynamIQ Enterprise Solution Inc. Full timeJob DescriptionDynamIQ Enterprise Solution Inc. is seeking a highly skilled Business Process Solutions Specialist to join our team.Job Summary:The successful candidate will be responsible for planning, developing, and documenting processes that serve as blueprints for the entire implementation cycle across all business units.In this role, you will ensure...
-
Training Manager Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Overview:BEST CAREERS AND OPPORTUNITIES is seeking a highly skilled Training Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing training programs that drive business growth and improve operational efficiency.Key Responsibilities:Design and deliver training programs that meet the needs of...
-
Training Development Specialist
4 weeks ago
Lapu-Lapu City, Central Visayas, Philippines Filinvest Group Full timeFilinvest Group: Training Development SpecialistLocation: Crimson Resort & Spa MactanEstimated Salary: 1,200,000 PHP - 1,800,000 PHP per yearAbout the Role:We are seeking a skilled Training Development Specialist to join our team at Filinvest Group. As a key member of our training department, you will be responsible for coordinating all training and...
-
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeAbout the JobAt BEST CAREERS AND OPPORTUNITIES, we are seeking a highly skilled Quality Excellence and Process Transformation Specialist to drive quality initiatives for our esteemed clients.Job OverviewThis is an exceptional opportunity for a seasoned professional with a proven track record in process excellence and quality management to join our team.Key...
-
Process Trainer Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob OverviewThe Eteam Workforce Private Corporation is seeking a Process Trainer to educate and produce competent staff.Key ResponsibilitiesEducate and train staff to deliver client-set requirements.Transfer process knowledge and related skills essential for production tasks.RequirementsBachelor's degree in a relevant field.Experience in process training and...
-
Process Development Specialist
4 weeks ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob DescriptionAt Eteam Workforce Private Corporation, we are seeking a highly skilled Process Trainer to join our team.About the RoleThe primary responsibility of this position is to educate and develop competent staff who can deliver high-quality services to our clients. The ideal candidate will have excellent knowledge transfer skills and be able to...
-
Process Excellence Transformation Specialist
4 weeks ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeCompany OverviewBEST CAREERS AND OPPORTUNITIES is a leading provider of quality and process excellence solutions.Salary: The estimated annual salary for this position is ₱1,200,000 - ₱1,800,000, depending on experience and qualifications.Job DescriptionWe are seeking a highly skilled Process Excellence Transformation Specialist to join our team. As a key...
-
AI Training Data Specialist
3 weeks ago
Mandaue City, Central Visayas, Philippines Innodata Knowledge Services Inc. Full timeWe are seeking a skilled Language Specialist to join our team at Innodata Knowledge Services Inc. As an AI Training Data Specialist, you will play a vital role in creating high-quality training data for AI models that power our GenAI team.About the RoleAs a member of our dynamic global team, you will be responsible for developing and annotating datasets to...
-
Training and Development Lead
4 weeks ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Title:Training and Development LeadCompany Overview:BEST CAREERS AND OPPORTUNITIES is a leading provider of innovative training solutions. Our team is passionate about empowering individuals to reach their full potential.Job Description:We are seeking an experienced Training and Development Lead to join our team in CEBU, PHILIPPINES. As a key member of...