Customer Service Training Manager
2 weeks ago
Job Summary
We are seeking a highly skilled Training and Education Specialist to join our team at TASQ Staffing Solutions. In this role, you will be responsible for providing exceptional customer service training to our clients in the banking and finance domain.
Key Responsibilities
- Provide training and mentoring to our clients in the banking and finance domain.
- Develop and implement training programs to enhance customer service skills.
- Collaborate with clients to understand their training needs and objectives.
Requirements
- At least 2 years of experience in training and education, preferably in the banking and finance domain.
- Strong knowledge of customer service principles and best practices.
- Excellent communication and interpersonal skills.
Working Conditions
- Work onsite daily, with a shift schedule that aligns with US business hours.
- Site assignment in Cebu City, with opportunities for career growth and development.
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