Customer Service Representative with Excellent Communication Skills

17 hours ago


Pasay, National Capital Region, Philippines ANRUMPC Full time
About ANRUMPC

We are a dynamic organization committed to delivering exceptional customer experiences.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to adapt to shifting schedules.

Key Responsibilities
  • Provide exceptional customer service via phone and email, resolving issues in a timely and professional manner
  • Respond to customer inquiries, addressing their concerns and needs in a courteous and empathetic tone
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction
Requirements
  • Bachelor's degree in any field or equivalent experience
  • At least one year of experience in customer-facing roles, preferably in a call center environment
  • Excellent written and verbal communication skills, with the ability to communicate complex information in a clear and concise manner
  • Able to work in a fast-paced environment, prioritizing multiple tasks and managing time effectively
Preferred Qualifications
  • Experience working in a customer service role, with a proven track record of meeting or exceeding customer satisfaction targets
  • Familiarity with CRM software and other customer service tools
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
What We Offer
  • A competitive compensation package, including base salary and performance-based incentives
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and dynamic work environment, with a focus on teamwork and mutual respect
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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