Customer Service Representative

7 days ago


Pasay, National Capital Region, Philippines Major asia Full time
Major Asia Customer Service Associate Opportunity

We are seeking a highly skilled and experienced customer service representative to join our team at Major Asia.

About the Role

This is a unique opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and issues
  • Utilize strong communication and problem-solving skills to de-escalate complex situations
  • Work collaboratively with internal teams to ensure seamless customer experience
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in business, communications, or a related field
  • Proven experience in a customer service role, preferably in logistics, airline, or freight forwarding
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Able to multitask, prioritize, and manage time effectively
  • Proficient in MS Office and familiarity with Google apps
Compensation and Benefits

As a valued member of our team, you can expect a competitive salary of $65,000 per annum, plus benefits including medical, dental, and vision coverage, as well as opportunities for professional growth and development.



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