Customer Service Representative
2 weeks ago
We are urgently seeking highly skilled and motivated individuals to fill the role of Customer Service Representative at our Ayala Center Makati location.
About UsAt Work Services, we pride ourselves on providing exceptional customer service experiences for our clients. As a Customer Service Representative, you will be the face of our company, responsible for delivering outstanding service and support to our customers.
Estimated SalaryWe offer a competitive salary package, including up to 27,000 PHP per month, making us one of the highest paying companies in the industry.
Job ResponsibilitiesYour key responsibilities as a Customer Service Representative will include:
- Responding to customer inquiries and resolving issues in a professional and timely manner
- Providing product information and recommendations to customers
- Handling customer complaints and concerns in a courteous and empathetic manner
To be successful in this role, you will need:
- Excellent verbal and written communication skills
- A high school diploma or equivalent; additional education or certifications in customer service or related fields are a plus
- Ability to remain calm and professional in challenging situations
- Availability to work flexible schedules, including evenings, weekends, and holidays, if required
We offer a comprehensive benefits package, including:
- Up to 27,000 PHP per month
- Health insurance coverage
- Retirement savings plan
- Paid time off, night diff and holiday benefits
- Ongoing training and professional development opportunities
- Friendly and collaborative work environment
This is an onsite setup with a shifting schedule. The office is located on the 4th floor of Glorietta 5 Ayala Center, Makati City, just beside Uniqlo.
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