Customer Service Specialist with Excellent Communication Skills

1 month ago


Pasay, National Capital Region, Philippines Valeros Business Company Full time

Company Overview

Valeros Business Company is a leading provider of innovative solutions, and we're seeking a talented Customer Service Specialist to join our team.

Job Summary

We're looking for a highly motivated and customer-focused individual to provide exceptional support to our clients. As a Customer Service Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing a positive experience for our customers.

Key Responsibilities

  • Provide top-notch customer service via phone, email, or chat
  • Analyze and resolve customer complaints in a timely and professional manner
  • Work closely with internal teams to ensure seamless issue resolution
  • Meet and exceed customer satisfaction targets
  • Stay up-to-date with product knowledge and company updates

Requirements

To succeed in this role, you'll need:

  • A college degree or equivalent
  • At least 6-12 months of call center experience
  • Strong customer service skills, with a focus on interpersonal communication
  • Computer literacy, with proficiency in customer support systems
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Benefits

We offer a competitive salary package, including:

  • A base salary of PHP 15,500 - 19,000 per month
  • A non-taxable allowance of PHP 2,000 (pro-rated)
  • A sign-on bonus of PHP 15,000

About Us

Valeros Business Company is a dynamic and growing organization that values innovation, teamwork, and customer satisfaction. We're committed to creating a positive work environment that fosters growth and development.



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