Customer Service Representative with Excellent Communication Skills
1 month ago
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Work Services in Alabang. As a Customer Service Representative, you will be the face of our company, interacting with clients and providing exceptional service to ensure customer satisfaction.
About the RoleThis is an exciting opportunity for a motivated individual who is passionate about delivering outstanding customer experiences. You will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.
Key Responsibilities:- Provide exceptional customer service through phone, email, or chat
- Resolve customer complaints and issues in a professional and timely manner
- Work collaboratively with cross-functional teams to achieve business objectives
- Analyze customer feedback to identify areas for improvement
- Bachelor's degree in any field or equivalent work experience
- At least 6 months of customer-facing experience (fresh graduates welcome)
- Excellent verbal and written communication skills
- Ability to remain calm and professional in challenging situations
- Availability to work flexible schedules, including evenings, weekends, and holidays
- Competitive salary ranging from PHP 24,000 - 30,000 per month based on experience
- Health insurance coverage
- Retirement savings plan
- Paid time off, night differential, and holiday benefits
- Ongoing training and professional development opportunities
At Work Services, we value our employees and provide a supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us in this mission.
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