Customer Service Representative in Cubao
2 months ago
We are seeking a highly motivated and experienced Customer Service Representative to join our team at Noble House Business Brokers Inc. in Cubao, Quezon City.
About the Role
The primary responsibility of this role is to provide exceptional customer service to clients and ensure their needs are met efficiently and effectively. This includes responding to inquiries, resolving issues, and providing product information.
Key Responsibilities
- To respond to customer inquiries via phone, email, or in-person, providing accurate and timely information about our services.
- To resolve customer complaints and concerns in a professional and courteous manner.
- To maintain accurate records of customer interactions, including feedback and complaints.
- To work closely with internal teams to ensure seamless delivery of services to customers.
- To continuously improve customer service standards by identifying areas for improvement and implementing changes.
Requirements
Applicants must possess excellent communication and interpersonal skills, be able to work independently, and have a strong ability to multitask. The ideal candidate will also have:
- A minimum of 1 year of experience in a customer-facing role.
- Knowledge of the food industry and customer service principles.
- Excellent problem-solving and conflict resolution skills.
- Strong attention to detail and organizational abilities.
- A high school diploma or equivalent.
What We Offer
In return for your hard work and dedication, we offer:
- A competitive salary of Php645 per day.
- A comprehensive benefits package, including health insurance and paid training.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment with a team of professionals who share your passion for delivering exceptional customer service.
- The opportunity to make a real difference in the lives of our customers and contribute to the growth and success of our organization.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you
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