Customer Service Professional with Excellent Communication Skills

2 weeks ago


Pasay, National Capital Region, Philippines Valeros Business Company Full time
About Us

Valeros Business Company is a leading organization in the industry, committed to delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Makati. This role involves communicating with customers via various channels, providing knowledgeable responses to product-related inquiries, and working collaboratively with internal departments to meet customer needs.

Responsibilities
  • Communicate effectively with customers via phone, email, and chat to address their concerns and provide solutions.
  • Provide accurate and timely responses to customer inquiries regarding product information, pricing, and availability.
  • Collaborate with internal departments to resolve customer issues and ensure seamless service delivery.
  • Manage data entry in various platforms to maintain accurate records and enhance customer experience.
Requirements
  • Candidate must be a college graduate with a minimum of 6 months of BPO experience.
  • Excellent phone etiquette, verbal, written, and interpersonal skills are essential for success in this role.
  • The ability to multitask, organize, and prioritize work is crucial in meeting customer needs and achieving team goals.
What We Offer

As a valued member of our team, you can expect a competitive salary, opportunities for growth and development, and a dynamic work environment that fosters collaboration and innovation.

We estimate the salary for this position to be around PHP 35,000 - PHP 45,000 per month, depending on qualifications and experience.



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