Customer Service Liaison

3 weeks ago


Makati City, National Capital Region, Philippines Steer Minds Co. Full time

Company Overview

We are a leading provider of innovative customer service solutions, dedicated to delivering exceptional experiences for our clients. Our team is comprised of highly skilled professionals who share a passion for helping others.

Salary and Benefits

We offer a competitive salary package ranging from PHP 19,000 to PHP 27,000, along with additional benefits such as a Complexity Allowance of PHP 3,500 and a Non-Taxable Allowance of PHP 2,000. Our Sign-on Bonus is PHP 25,000, and we also provide an HMO plan that covers you and one dependent from day one.

Job Description

As a Customer Service Representative, you will be responsible for handling customer inquiries and providing solutions within specified time limits. You will ensure customer satisfaction through professional support, assist with technical issues related to video technology, and maintain a positive attitude toward customers at all times.

Required Skills and Qualifications

To succeed in this role, you must have at least 6 months of BPO experience, be a high school or Senior High School graduate, and possess excellent communication skills both verbally and written. A willingness to work onsite and the ability to start work immediately are also essential.

Benefits

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a chance to gain valuable experience in the customer service industry. Our sites are located in Makati (near MRT Ayala), Pasig, Quezon City, Baguio, Pampanga, and Cebu.

Estimated Salary: PHP 24,000 - 30,000 per month, depending on location and qualifications.



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