Customer Service Liaison

6 days ago


Makati City, National Capital Region, Philippines VorteCall LTD Full time

We are seeking a highly motivated Customer Service Liaison to join our team at VorteCall LTD. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.

About the Role

The primary responsibility of this role is to establish and maintain strong relationships with our clients through effective communication and issue resolution. As a Customer Service Liaison, you will be the main point of contact for clients, providing timely and accurate support to ensure their needs are met.

Key Responsibilities:
  • Place calls with clients to understand their needs and preferences.
  • Gather information from clients to identify areas for improvement.
  • Analyze client data to identify trends and opportunities for growth.
  • Closing client queries and needs in a timely and professional manner.
  • Assist clients in activating their accounts and resolving any issues that may arise.
What We Offer

In addition to a competitive salary, we offer a range of benefits and perks to our employees, including:

  • A base salary of PHP 33,000 per month.
  • Ongoing commission and bonuses based on performance.
  • A standard working hours schedule of 12 hours per day.
  • A flexible morning shift schedule with fixed days off.
  • An inclusive and diverse work environment that values both male and female candidates.
  • A minimum age requirement of 21 years old and maximum age requirement of 35 years old.

Please note that these benefits and perks are subject to change, and we reserve the right to modify or withdraw them at any time without notice.



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