Customer Service Liaison Specialist
6 days ago
We are seeking a highly skilled Customer Service Liaison Specialist to join our team at Metacom. As a key member of our customer-facing team, you will play a crucial role in delivering exceptional service experiences for our clients.
About the RoleIn this role, you will be responsible for:
- Providing top-notch support to customers through various communication channels;
- Matching customer needs with our solutions and services;
- Utilizing negotiation and influencing techniques to overcome objections and secure buy-in;
- Communicating valuable insights to internal and external stakeholders, as well as sharing knowledge with colleagues.
As a valued member of our team, you can expect:
- A competitive salary range: $40,000 - $60,000 per annum, commensurate with experience;
- A dynamic and supportive work environment;
- Ongoing training and development opportunities;
- A comprehensive benefits package.
To succeed in this role, you will need:
- Excellent communication and interpersonal skills;
- The ability to work effectively in a fast-paced environment;
- Strong negotiation and influencing skills;
- A proactive and customer-focused approach.
Metacom is a leading provider of innovative solutions and services. Our mission is to deliver exceptional customer experiences and drive business growth for our clients.
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