Customer Service Liaison for Makati Location
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Liaison to join our team at Tahj/Nsdmm Management in Makati. As a key member of our front desk, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
About the RoleThis is an excellent opportunity for a professional with a passion for hospitality and customer service to grow their career. The successful candidate will have a strong background in administrative tasks and event handling, with excellent communication and interpersonal skills.
Responsibilities- Provide top-notch customer service to guests and respond to their queries and concerns in a timely and efficient manner.
- Manage the front desk operations, including check-in/check-out, room assignments, and other related tasks.
- Coordinate with the events team to ensure smooth execution of events and activities.
- Maintain accurate records and reports of guest interactions and preferences.
To be considered for this role, you must possess:
- A Bachelor's degree in Hospitality/Hotel Management/Tourism Management or a related field.
- At least 1 year of experience as a concierge/front desk officer in hotels, condominiums, resorts, or airlines.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks efficiently.
- Proficiency in office software and phone systems.
We offer a competitive salary range of PHP 19,000 - PHP 22,000 per month, depending on experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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