Customer Service Liaison
1 week ago
Contact Center Role at Metacom
We are seeking a skilled Customer Service Liaison to join our team. In this role, you will be responsible for handling customer calls professionally and politely, matching customer wishes to our solutions and services, and using negotiation and influencing skills to overcome objections.
Key Responsibilities:
- Dealing with customer calls in a courteous, professional, and assertive manner.
- Maintaining a high level of customer satisfaction.
- Communicating effectively with internal and external clients.
Requirements:
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced contact center environment.
- Strong customer service skills.
About Metacom
Metacom is a leading [industry] company dedicated to providing exceptional customer service. We are committed to delivering high-quality solutions and services to our customers.
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