Technical Support Specialists

2 weeks ago


Cebu City, Central Visayas, Philippines Neksjob Full time
About the Role:
As a Technical Support Specialist at Neksjob, you will be the first point of contact for our customers seeking healthcare-related assistance. Your day-to-day responsibilities will include answering incoming calls, resolving customer inquiries and requests, and ensuring timely and efficient service delivery.

Key Responsibilities:
• Answering incoming calls from customers
• Resolving customer inquiries and requests
• Ensuring timely and efficient service delivery
• Utilizing client-based tools and applications for customer management
• Providing exceptional service in a friendly, confident, and knowledgeable manner

Requirements:
• At least 1 year of Technical/Healthcare Experience
• Excellent Communication Skills
• Willingness to work on-site

What We Offer:
• Competitive Salary
• Exciting Performance Bonuses and Account-Specific Allowances
• Career Advancement Opportunities
• Comprehensive Healthcare Benefits

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