Technical Support Specialist

1 month ago


Cebu City, Central Visayas, Philippines J-K Network Services Full time
Job Summary:
We're seeking an entry-level IT professional to join our dynamic team in Cebu. This role is perfect for fresh graduates with a passion for technology and a drive to learn. As a technical support specialist, you'll provide essential support in troubleshooting, system maintenance, and IT infrastructure management, playing a key role in keeping our operations running smoothly.

Key Responsibilities:
  • Provide technical support and troubleshooting assistance to end-users for hardware, software, and network issues
  • Assist in installing, configuring, and maintaining computer systems, networks, and applications
  • Perform routine system maintenance and monitor network performance to optimize IT operations
  • Ensure data security, perform regular backups, and help maintain cybersecurity measures
  • Collaborate with the IT team to support technology improvements and special projects

Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Strong interest in technology, IT infrastructure, and cybersecurity
  • Basic knowledge of computer hardware, software, networking, and troubleshooting
  • Excellent problem-solving skills and a keen eye for detail
  • Effective communication skills and the ability to work both independently and in a team
  • Willingness to learn and adapt to new technology systems and processes

Benefits:
  • Health Insurance
  • Paid Leaves (Vacation, Sick, Emergency)
  • Professional Development and Training Programs
  • Opportunities for Growth and Advancement
  • Government Mandated Benefits

Salary: Php 30,000 - Php 40,000 per month

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