Technical Support Specialist
1 month ago
We're seeking an entry-level IT professional to join our dynamic team in Cebu. This role is perfect for fresh graduates with a passion for technology and a drive to learn. As a technical support specialist, you'll provide essential support in troubleshooting, system maintenance, and IT infrastructure management, playing a key role in keeping our operations running smoothly.
Key Responsibilities:
- Provide technical support and troubleshooting assistance to end-users for hardware, software, and network issues
- Assist in installing, configuring, and maintaining computer systems, networks, and applications
- Perform routine system maintenance and monitor network performance to optimize IT operations
- Ensure data security, perform regular backups, and help maintain cybersecurity measures
- Collaborate with the IT team to support technology improvements and special projects
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Strong interest in technology, IT infrastructure, and cybersecurity
- Basic knowledge of computer hardware, software, networking, and troubleshooting
- Excellent problem-solving skills and a keen eye for detail
- Effective communication skills and the ability to work both independently and in a team
- Willingness to learn and adapt to new technology systems and processes
Benefits:
- Health Insurance
- Paid Leaves (Vacation, Sick, Emergency)
- Professional Development and Training Programs
- Opportunities for Growth and Advancement
- Government Mandated Benefits
Salary: Php 30,000 - Php 40,000 per month
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