Leadership Role in Partnership Onboarding

1 week ago

Manila, National Capital Region, Philippines beBeePartnership Full time ₱800,000 - ₱1,200,000
Partnership Onboarding Lead

The role of Partnership Onboarding Lead at our organization is a critical one, responsible for spearheading process improvement initiatives and risk management strategies related to partner onboarding.

Key Responsibilities
  • Develop and implement effective process improvement initiatives and risk management strategies to ensure seamless partner onboarding experiences.
  • Ensure compliance with regulatory requirements and audit standards, collaborating closely with cross-functional teams to achieve this goal.
  • Oversee the timely processing of documentation for wallet creation and partner onboarding activities, guaranteeing accuracy and quality in all work performed.
Collaboration & Stakeholder Management
  • Coordinate closely with Legal, Compliance, Product, and Account Management teams to facilitate effective collaboration and information sharing.
  • Serve as a primary point-of-contact for audit and regulatory interactions relating to onboarding, providing expert guidance and support.
  • Represent the onboarding team in cross-functional meetings and strategic discussions, driving progress and innovation.
Team Performance & Development
  • Supervise a team of onboarding document analysts and support staff, fostering a culture of growth, learning, and excellence.
  • Conduct coaching sessions and regular performance reviews to ensure team members are equipped with the necessary skills and knowledge to excel in their roles.
  • Lead by example, demonstrating a commitment to quality, accuracy, and timeliness in all aspects of the job.
Reporting & Governance
  • Prepare and submit comprehensive weekly and monthly reports, highlighting key performance indicators (KPIs), quality assurance results, and audit resolutions.
  • Monitor and address partner SLAs, backlog, and compliance issues proactively, ensuring seamless operations and minimal disruptions.
  • Provide accurate and timely process documentation and policy updates, facilitating easy access to critical information.
Qualifications & Requirements
  • Bachelor's Degree required in Business, Finance, or a related field.
  • Minimum 3 years of experience in KYC/KYM roles within banking or fintech, with a proven track record of success.
  • Preferred: ACAMS/ICA certifications, Agile or Six Sigma Certification, and strong Microsoft Office proficiency, especially Excel.
  • Strong understanding of relevant regulatory requirements and industry best practices.

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