Clinical Experience Coordinator

2 weeks ago

Imus, Calabarzon, Philippines beBeeProfessional Full time ₱45,000 - ₱75,000

Are you a highly skilled professional seeking a challenging opportunity that utilizes your exceptional communication skills? As a Medical Receptionist, you play a vital role in delivering exceptional patient experiences.

Key Responsibilities:
  • Manage phone calls and email inquiries with warmth, clarity, and accuracy
  • Coordinate appointments across multiple practitioners and time zones as needed
  • Monitor communication channels for timely responses and prioritize urgent queries
  • Confirm patient registration details and update patient information in the system
  • Coordinate follow-up appointments, recall systems, and administrative workflows that support clinical staff
  • Ensure documentation and correspondence are accurate and privacy-compliant
Requirements:
  • Bachelor's degree in Administration or a health-related field preferred
  • Previous experience in a remote receptionist, administration, or customer service role – ideally in a medical or healthcare setting
  • Excellent verbal and written communication skills with a professional and friendly tone
  • Strong time management and multitasking abilities with a calm, solutions-focused approach
  • Proficient in patient management software and Microsoft Office (Outlook, Word, Excel)
  • Understanding of patient privacy and confidentiality protocols
  • Ability to work independently and collaboratively within a fast-paced virtual team

This role requires strong organisational and communication skills, with the ability to stay calm under pressure. If you're looking for a rewarding career opportunity with a supportive and inclusive culture, we'd love to hear from you

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