Clinical Operations Specialist

2 weeks ago


Imus, Calabarzon, Philippines beBeeClinicalOperations Full time ₱600,000 - ₱1,000,000
Job Description

This role is for a seasoned Clinical Operations Specialist who will be the key point of contact for enterprise clients. You will oversee the delivery of clinical services, manage clinician rosters, and ensure quality standards are met.

Duties and Responsibilities:
  • Manage client relationships and deliver high-quality services across onsite and virtual channels.
  • Develop and implement strategies to improve service quality and client satisfaction.
  • Lead cross-functional teams to refine workflows and enhance client experiences.
Required Skills and Qualifications

To excel in this role, you will need:

  • A Master's Degree in Counselling, Clinical Psychology, or a related field.
  • Professional registration with a relevant counselling/psychology board.
  • At least 3–5 years of post-graduate clinical experience.
  • Demonstrated experience in clinical operations, client relationship management, or case management.
  • Strong written communication skills and ability to create reports and analyses.
Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • A generous leave policy and time off to rest and recharge.
  • A birthday leave and quarterly mental health days.
  • A flexible work arrangement and work-life balance.
  • Medical coverage and comprehensive insurance for peace of mind.
  • A performance bonus and development budget to support your career goals.


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