Technical Support Specialist

12 hours ago


Ayala Alabang, National Capital Region, Philippines RecruiterPH Full time

Job Description:

We are seeking a highly skilled Technical Support Specialist to join our team at RecruiterPH. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients.

About the Role:

The successful candidate will have a minimum of 6 months experience in a Service Helpdesk role and possess excellent problem-solving skills, with the ability to research and resolve technical issues efficiently.

Responsibilities:

  • Respond to client requests for technical assistance via various channels
  • Research and resolve technical hardware and software issues
  • Advise clients on appropriate actions to take
  • Familiarize yourself with standard help desk procedures

Required Skills and Qualifications:

  • Completed 2 years in college
  • Minimum of 6 months experience with Service Helpdesk
  • Knowledge of customer service practices and relevant call tracking applications

Salary Range:

The estimated salary for this position is between ₱25,000 to ₱40,000 per month, depending on experience.



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