Customer Service Engineer Specialist

1 month ago


Ayala Alabang, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Title: Customer Service Engineer Specialist

About Us: TASQ Staffing Solutions is a leading staffing agency providing top talent to the electronics industry. We are seeking an experienced CUSTOMER SERVICE ENGINEER SPECIALIST to join our team.

About the Role: As a CUSTOMER SERVICE ENGINEER SPECIALIST, you will be responsible for ensuring high-quality customer service and support to our clients in the semiconductor industry. Your expertise in electronics, quality assurance, and technical writing will help drive our business forward.

Responsibilities:
  • Providing exceptional customer service and support to clients in the semiconductor industry.
  • Maintaining and improving quality standards and processes.
  • Developing and implementing effective training programs for employees.
  • Serving as a technical resource for customers and internal teams.

Requirements:
  • Bachelor's degree in Electronics, Mechanical, Electrical, Chemical, Instrumentation and Control Engineering or related field.
  • Minimum 5 years of experience in the semiconductor industry with a focus on customer service and quality assurance.
  • Strong technical writing and communication skills.
  • Ability to analyze data and use analytical tools effectively.
  • Knowledge of 7QC tools, FMEA, and 8D methodologies.

What We Offer: We offer competitive compensation, including an estimated salary of $80,000 - $110,000 per year, depending on experience and qualifications. Our benefits package includes health insurance, retirement plan, and paid time off. If you are passionate about delivering exceptional customer service and driving quality excellence, we encourage you to apply.

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