Remote Help Desk and Training Expert

2 days ago


Manila, National Capital Region, Philippines Thankz Global Staffing Full time
About the Role

We're hiring a Remote Help Desk and Training Expert to support our team in adopting and mastering Smart Service Cloud. As a key member of our team, you'll play a crucial role in ensuring seamless integration and maximum ROI from this cutting-edge platform.

This is an exciting opportunity to leverage your technical expertise, creativity, and passion for training to drive business growth and excellence.

Your responsibilities will include:

  • Delivering comprehensive training programs for new employees and branches
  • Providing expert-level technical support and troubleshooting services
  • Collaborating with cross-functional teams to enhance overall workflow efficiency
  • Developing engaging content, such as training materials, guides, and FAQs
Requirements
  • Excellent technical skills, particularly in field service software
  • Strong communication and interpersonal skills
  • Proven experience in training and supporting teams

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