Help Desk Support Expert

7 days ago


Manila, National Capital Region, Philippines TGI Full time

We are looking for a detail-oriented Help Desk Support Expert to join our team at Trends Group Inc.

About the Job:

In this role, you will be responsible for providing technical support to our clients via phone, email, or onsite visits, ensuring that their technical concerns are addressed promptly and efficiently.

Key Responsibilities:
  • Provide timely and effective support to clients
  • Document all support requests, resolutions, and technical procedures accurately and thoroughly
Qualifications:
  • Excellent problem-solving and analytical skills
  • Strong verbal and written communication skills

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