Current jobs related to Help Desk Analyst - Manila, National Capital Region - Jocson College Inc.

  • Help Desk Analyst

    1 day ago

    Manila, National Capital Region, Philippines RealPage, Inc. Full time

    **Help Desk Analyst Job Description**We are seeking a skilled Help Desk Analyst to join our team at RealPage, Inc. This role plays a critical part in providing advanced technical support for IT systems, applications, and infrastructure.The ideal candidate will have a strong understanding of computer hardware, software, and networking. They will work closely...

  • Help Desk Analyst

    6 days ago

    Manila, National Capital Region, Philippines Pearson - UK Full time

    Job Description:We are looking for a highly motivated and organized individual to fill the position of Help Desk Analyst. As a member of our Support Team, you will play a critical role in ensuring the smooth operation of our business by providing technical assistance and resolving issues efficiently.About the Role:This is a fantastic opportunity to work in a...

  • Help Desk

    1 week ago

    Manila, National Capital Region, Philippines Thankz Global Staffing Full time

    Hybrid - Manila 1-3 Yrs Exp Master Full-timeJob DescriptionDescription(This is not a freelancing gig)We're Hiring: Remote Help Desk & Training SpecialistAre you tech-savvy, love problem-solving, and enjoy helping teams succeed? We're looking for a Remote Help Desk & Training Specialist to support our team in adopting and mastering Smart Service Cloud...

  • Help Desk Engineer

    14 hours ago

    Manila, National Capital Region, Philippines Netrix Global Full time

    Job SummaryWe are seeking a skilled Help Desk Engineer to join our team at Netrix Global. As a Help Desk Engineer, you will be responsible for providing technical assistance to clients via phone, email, and chat.Your primary goal will be to resolve technical issues efficiently and effectively, ensuring customer satisfaction and loyalty.In addition to...

  • Help Desk Technician

    7 days ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    Company Overview:Nezda Technologies, Inc. is a dynamic and growing company that offers a range of IT services and solutions. Our team is dedicated to delivering high-quality products and services that meet the evolving needs of our clients.Job Description:We are seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be...

  • Help Desk Professional

    4 days ago

    Manila, National Capital Region, Philippines Netrix Global Full time

    Job SummaryThe Help Desk Professional role is a Remote Philippines based job opening.In this Help Desk Professional position, you will provide top-notch technical support to Netrix clients across various channels, including phone calls, emails, and online chat sessions. You will also handle ticket escalations and assignments from management while utilizing...

  • IT Help Desk Professional

    2 days ago

    Manila, National Capital Region, Philippines TGI Full time

    IT Help Desk ProfessionalThe IT Help Desk Professional will be responsible for providing technical support for various IT systems and addressing technical concerns of clients at Trends Group Inc.About the Role:Deliver exceptional customer service through prompt response to technical inquiries and issues.Maintain accurate records of support requests,...

  • Help Desk Technician

    2 days ago

    Manila, National Capital Region, Philippines TGI Full time

    Help Desk TechnicianThe Help Desk Technician will be responsible for providing technical support for various IT systems and addressing technical concerns of clients at Trends Group Inc.About the Job:Respond promptly to customer inquiries and issues, ensuring a high level of satisfaction.Maintain accurate records of support requests, resolutions, and...

  • Help Desk Operations Coordinator

    2 days ago

    Manila, National Capital Region, Philippines DOXA Talent Full time

    The Help Desk Operations Coordinator will play a vital role in ensuring the smooth operation of our help desk services. As a Level 1 Technician, you will be responsible for addressing client inquiries, resolving issues, and providing technical assistance.Responsibilities:Address client inquiries and resolve issues in a timely and professional mannerHandle...

  • Help Desk Specialist

    5 days ago

    Manila, National Capital Region, Philippines Private Advertiser Full time

    Are you passionate about providing exceptional customer service? Do you have experience in IT operations and troubleshooting? We're looking for a skilled Help Desk Specialist to join our team!About the Role:This is an exciting opportunity to work with our team and contribute to delivering top-notch IT services to our clients. As a Help Desk Specialist, you...

  • Help Desk Technician

    4 days ago

    Manila, National Capital Region, Philippines Santaisabel Full time

    Santaisabel is committed to delivering exceptional customer service. We are seeking a Help Desk Technician to join our team.Qualifications:High School diploma (associate's degree, professional certification(s), or license preferred).Education, training, and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant...

  • Help Desk Leader

    7 days ago

    Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full time

    Tbwa Chiat/Day Inc is seeking a highly skilled and motivated Service Desk Manager to lead our IT Service Desk / Help Desk team. The ideal candidate will have 5+ years of IT support experience, with at least 2+ years in a managerial or leadership role.RequirementsStrong knowledge of hosted application support, including Okta, M365, Atlassian Jira/Confluence,...

  • Help Desk Professional

    14 hours ago

    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    Job Description:The Help Desk Professional will be responsible for providing primary user support and customer service to our clients. The role involves responding to queries from all calls, portal, emails, chats from the client, becoming familiar with each client and their respective applications/processes, and learning fundamental operations of...

  • Service Desk Analyst

    5 days ago

    Manila, National Capital Region, Philippines Private Advertiser Full time

    We're looking for a highly skilled Service Desk Analyst to join our team! As a Service Desk Analyst, you will play a vital role in ensuring that all technical issues are resolved efficiently and effectively.About the Role:This is an exciting opportunity to work with our team and contribute to delivering top-notch IT services to our clients. As a Service Desk...

  • Help Desk Technician

    3 days ago

    Manila, National Capital Region, Philippines Jocsoncollege Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Help Desk Technician to join our team at Jocsoncollege. As a key member of our technical support team, you will be responsible for providing first-line technical support to our internal and external customers.In this role, you will be the primary point of contact for customers with technical...

  • Help Desk Operations Manager

    5 days ago

    Manila, National Capital Region, Philippines Private Advertiser Full time

    About the JobWe are seeking a skilled Help Desk Operations Manager to join our team at Private Advertiser. In this role, you will be responsible for managing the help desk operations, including deploying software to users, resolving tier 1 and tier 2 escalations, and mentoring junior technicians.Key responsibilities include working with the Software Delivery...

  • Help Desk Professional

    4 days ago

    Manila, National Capital Region, Philippines Netrix Global Full time

    Position Summary:We are seeking an experienced Service Desk Analyst to join our team in the Philippines. As a key member of our support team, you will be responsible for delivering high-quality technical support services to our clients.Key Expectations:Demonstrate expertise in IT service management principles and practices.Apply analytical and...

  • Help Desk Professional

    5 days ago

    Manila, National Capital Region, Philippines Lingaro (Philippines), Inc. Full time

    About the RoleWe are looking for an experienced Help Desk Professional to join our support team. In this role, you will provide technical assistance to customers through various channels including phone, email, and chat.You will be responsible for troubleshooting and resolving technical issues related to software, hardware, and network problems.Key...

  • Remote Help Desk Technician

    2 hours ago

    Manila, National Capital Region, Philippines Thankz Global Staffing Full time

    About the RoleWe're seeking a skilled Remote Help Desk & Training Specialist to support our team in adopting and mastering Smart Service Cloud.The ideal candidate will have strong problem-solving and communication skills, with the ability to train and support teams in using new technology.

  • Help Desk Associate

    3 days ago

    Manila, National Capital Region, Philippines Valeros Business Company Full time

    Join Our Team at Valeros Business CompanyWe're a leading business process outsourcing company seeking talented individuals to join our team as Help Desk Associates. In this role, you'll have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our organization.Key ResponsibilitiesRespond to customer inquiries and...

Help Desk Analyst

1 week ago

Manila, National Capital Region, Philippines Jocson College Inc. Full time
Job Description

We are looking for a highly motivated and detail-oriented Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to internal and external customers.

The ideal candidate will have excellent communication skills, with the ability to articulate complex technical issues in a clear and concise manner. You will also be responsible for documenting customer interactions and collaborating with other teams to resolve issues.

Key Responsibilities
  • Provide technical support to internal and external customers via phone, email, or online chat.
  • Document customer interactions and maintain accurate records.
  • Collaborate with other teams to resolve complex technical issues.
Benefits
  • Ongoing training and professional development opportunities.
  • Competitive salary and benefits package.
  • Opportunities for career advancement.