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Application Support Professional

3 weeks ago

Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time
About the Job
Apply now for the Application Support Professional position at HGS Offshore Staffing Solutions and become an integral part of our support team. As an Application Support Professional, you will provide timely and effective technical assistance to internal stakeholders, troubleshoot complex technical issues, and collaborate with cross-functional teams to resolve technical challenges. This role requires excellent problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
• Provide timely and effective technical assistance to internal stakeholders via phone, email, or in-person support sessions.
• Troubleshoot complex technical issues and implement solutions to prevent future occurrences.
• Collaborate with cross-functional teams to resolve technical challenges and improve overall system performance.
• Develop and maintain documentation for technical procedures and best practices.
• Stay up-to-date with emerging technologies and industry trends to enhance our service offerings.

Requirements
To be successful in this role, you must have expertise in Azure DevOps, Terraform, Kubernetes, and Agile SDLC. Proficiency in Packer, Cloud Networking skills, and experience with AKS private clusters and Azure Policies is highly desired. Strong understanding of Azure IaaS/PaaS offerings and incident management is essential. The ideal candidate should have excellent problem-solving skills, excellent communication, and interpersonal skills, and the ability to work effectively in a fast-paced environment.

About Our Benefits
At HGS Offshore Staffing Solutions, we offer a comprehensive benefits package that includes medical, dental, and vision coverage, life insurance, and paid time off. Our competitive salary and bonus structure provide additional financial incentives. If you're looking for a challenging and rewarding career, we invite you to join our team.