
People Operations Coordinator
8 hours ago
We are seeking a dedicated and detail-oriented professional to support our HR function. You will play a crucial role in various people operations activities, ensuring the smooth execution of HR processes.
Key Responsibilities:
- Deliver exceptional customer service experiences for everyone.
- Support employee questions and inquiries, providing high-level customer service and innovative solutions.
You will be responsible for assisting with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, employee change requests, and maintaining personnel records.
Additionally, you will coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.
Systems, Automation & ReportingYou will implement rigorous QA processes for all data entry tasks and develop automation of HR processes to eliminate manual repetitive tasks.
Ownership of the People Confluence space and Human Resources Google drive is required, ensuring documents are up-to-date and accurate.
Employee RelationsZendesk triage is essential, ensuring a 24-hour response time across tickets.
Serving as a point of contact for employee inquiries regarding People policies, procedures, and benefits is also required.
BenefitsTaskUs prioritizes its employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
The company takes pride in its inclusive environment and positive impact on the community, actively encouraging internal mobility and professional growth at all stages of an employee's career.
Skills and QualificationsRequired skills include excellent communication and interpersonal skills, problem-solving ability, attention to detail, and analytical thinking.
Additionally, proficiency in Rippling and other HR systems is necessary.
RequirementsA bachelor's degree in Human Resources or a related field is preferred.
Experience in HR administration, employee relations, and process improvement is highly valued.
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