Customer Support Specialist
1 day ago
We are Neks Job Philippines, a dynamic organization that offers exciting opportunities for growth and development.
About the RoleAs a Customer Support Specialist, you will be responsible for providing top-notch service to our clients. Your primary role will involve answering incoming calls from customers, resolving their inquiries and requests in a timely and professional manner.
You will also utilize various client-based tools and applications to manage and service customer accounts effectively.
Key Responsibilities- Answering incoming calls from customers and resolving their inquiries/requests in a friendly and knowledgeable manner.
- Utilizing various client-based tools and applications for customer management and servicing.
- Providing cutting-edge service in a confident and knowledgeable manner.
To succeed in this role, you will need:
- A minimum of High School Grad (old curriculum) or SHS Graduate.
- At least 1 year of Call Center experience with international accounts.
- Excellent Communication Skills.
- Willingness to work on site in Pasig City.
We offer a competitive package that includes:
- Competitive Salary.
- Exciting Performance Bonuses & Account Specific Allowances.
- Career Advancement Opportunities.
- Promote Within the Company.
- Comprehensive Healthcare Benefits.
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