Global Customer Support Specialist

1 day ago


Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full time
Job Summary

MIRANDA GLOBAL SOLUTION is seeking a skilled Customer Support Specialist to join our team. In this role, you will be responsible for providing top-notch support to our customers through various communication channels.

Key Responsibilities
  • Data Entry and Management: Maintain accurate and up-to-date records of customer interactions by entering data into our system according to established procedures.
  • Customer Communication: Respond to customer inquiries via email and chat, ensuring timely and helpful resolutions to their concerns.
  • Quality Control: Review and verify customer data for errors or inconsistencies, taking corrective action as needed.
  • System Testing: Participate in the testing and evaluation of new system features and upgrades to ensure seamless integration.
Requirements
  • Education: High school diploma or equivalent required; degree in a related field (e.g., business, communications) preferred.
  • Skills: Excellent communication and problem-solving skills; ability to work accurately and efficiently in a fast-paced environment.
Benefits
  • Competitive Salary: A salary commensurate with experience and qualifications.
  • Benefits Package: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
What We Offer
  • Career Growth Opportunities: The chance to develop your skills and advance in your career within a dynamic and growing organization.
  • Diverse Work Environment: A supportive and inclusive team that values diversity and promotes a positive work-life balance.


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