Customer Support Specialist

2 weeks ago


Pasig, National Capital Region, Philippines WHR Global Consulting Full time

WHR Global Consulting, a leading talent solutions provider, is seeking an exceptional Customer Support Specialist to fill a role for its client based in Ortigas Center.

This is a direct hiring opportunity for a dayshift full-time position.

The ideal candidate will possess a 4-year degree, preferably in communications or business management, and have at least 6 months to 1 year of experience as a Customer Care Assistant from the real estate industry. Fresh graduates are also encouraged to apply.

The successful candidate should demonstrate:

  • Possess a graduate degree in any field, with a preference for communications or business management
  • A minimum of 6 months to 1 year of experience in customer care roles within the real estate industry
  • Strong communication skills, both written and verbal
  • Excellent phone etiquette
  • Outstanding organizational skills

The responsibilities of this role include:

  • Handling client inquiries, requests, complaints, and other after-sales communications
  • Ensuring excellent customer service and proper client interaction
  • Maintaining average turnaround times and overall team volume, analyzing and recommending improvements
  • Monitoring team-client interactions to ensure high-quality communications

The work schedule for this position is Monday to Friday, 9 AM to 6 PM.

We estimate the salary for this role to be around $15-$20 per hour, depending on experience and qualifications.



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