Contingent Contact Center Representative

Contact Center Customer Service Job OpportunityWe are seeking a skilled and friendly customer service representative to join our team in a professional contact center environment. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring a smooth and satisfying customer experience.Your primary...

Customer Service Representative">As a Customer Service Representative, you will be the first point of contact for clients. Your primary responsibility will be to provide excellent customer service by answering phone calls and addressing client inquiries.">Key Responsibilities:">">Respond to client inquiries via phone, email or in person">Resolve client...

Job OverviewThis role involves working as a contact center agent on a contingent basis in response to disaster relief efforts.Key Responsibilities:Assist customers with inquiriesLearn common requests and solutionsImprove customer experienceUtilize service techniques and systemsEscalate dissatisfaction to proper channelsRequirements:Must be 18 years old or...

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service via phone and email.About the RoleThe ideal candidate will have a proven track record of delivering high-level customer service, handling maintenance...

Job OpportunityWe are seeking individuals to join our team of remote contact center agents in response to disaster relief efforts. This is a temporary position contingent on hurricane disaster relief needs.As a contact center agent, you will be responsible for assisting customers with service inquiries and improving their experience during a difficult...

Job Title:Contact Center Representative - Eligibility and BenefitsAbout the JobThis role involves managing customer interactions via phone, email, or chat to provide information and resolve issues related to eligibility and benefits.The successful candidate will be responsible for handling a high volume of customer inquiries in a fast-paced environment while...

Job OverviewThe Operations Manager plays a pivotal role in driving performance excellence, service quality, and exceptional customer experience within the contact center.This leadership position oversees cross-functional teams, including team leaders, agents, and support departments, to drive operational efficiency, process improvements, and alignment with...

Customer Service Representative Job DescriptionAre you a people person with excellent communication skills and a passion for providing exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working collaboratively as part of a dynamic team?This Customer Service Representative role is an exciting opportunity to join our contact...

Job OverviewThis role can be based out of various locations, including Alabang, Paranaque, Cubao, Mandaluyong, and Pasig.Key ResponsibilitiesManage customer interactions via phone calls.Assess customers' needs and provide guidance accordingly.Utilize critical thinking and customer service skills to resolve customer issues efficiently.Maintain call durations...

Key Roles and ResponsibilitiesThe Customer Data, Systems, and Contact Center Manager will lead contact center operations by monitoring key performance indicators, resolving customer relationship management errors, updating processes, ensuring continuity, benchmarking efficiency, handling escalations, and retrieving voice recordings.Manage CRM and customer...