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Call Center Support Specialist

1 week ago

Davao City, Davao, Philippines Neksjob Corporation Full time

Neksjob Corporation: A Leader in Customer Service

We are a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers.

As a Call Center Support Specialist, you will be an integral part of our team, working closely with customers to understand their needs and resolve any issues that may arise. Your primary responsibility will be to provide prompt and effective support to customers through various communication channels.

Key Functions

  • Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Providing product and service information to customers, including features, benefits, and usage instructions.
  • Collaborating with internal stakeholders to ensure seamless customer experience.

Requirements

  • A high school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and meet productivity targets.
  • Basic computer skills and familiarity with customer service software.

What We Offer

  • Competitive Salary and Benefits Package
  • Ongoing Training and Development Opportunities
  • Dynamic and Collaborative Work Environment