Call Center Agent
24 hours ago
A call center agent is responsible for handling inbound or outbound customer calls, providing assistance, resolving issues, and ensuring a high level of customer satisfaction. Their duties typically include:
- Customer Support: Responding to customer inquiries, complaints, or issues related to products or services, offering solutions and guidance.
Education:
- A high school diploma or equivalent is usually required. Some positions may prefer or require an associate's degree or higher education.
Communication Skills:
- Strong verbal communication skills, including the ability to speak clearly and professionally.
- Active listening skills to understand customer needs and concerns.
Customer Service Orientation:
- Ability to handle customer inquiries, complaints, or issues with a positive attitude and empathy.
- Conflict resolution skills to address and de-escalate challenging situations.
Basic Computer Skills:
- Proficiency in using computer systems and call center software to access customer information, log issues, and track resolutions.
Problem-Solving Ability:
- Capacity to analyze situations, think critically, and provide timely solutions to customer concerns.
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Call Center Agent
7 days ago
Davao City, Davao, Philippines Neksjob Corporation Full timeCall Center Agent (with experience) Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months...
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Call Center Team Lead
20 hours ago
Davao City, Davao, Philippines WEANSWER CALL CENTER SERVICES Full timeWeAnswer Call Center Services is looking for an experienced Call Center Team Lead to manage our dispatch team and cold calling department. This individual will be responsible for supervising daily activities, ensuring accurate order processing and tracking, and maintaining high-quality service delivery.Requirements:Experience: Minimum of 3 years in dispatch...
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Call Center Agent
3 weeks ago
Davao City, Davao, Philippines Neksjob Full timeAs a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsMinimum Qualifications:At least high school graduate (old curriculum) or senior high school graduate (new curriculum)with/without call center...
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Call Center Agent
2 weeks ago
Davao City, Davao, Philippines Neksjob Corporation Full timeCall Center Agent (with experience) Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months...
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Call Center Agent
3 weeks ago
Davao City, Davao, Philippines Neksjob Full timeHiring Call Center Agent - No Experience - Davao Site 19kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering...
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Call Center Agent
24 hours ago
Davao City, Davao, Philippines VXI GLOBAL BRANCH ROBINSONS Full timeShareJob DescriptionWe are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, resolve customer inquiries, and provide exceptional service while maintaining professionalism and efficiency. This role requires excellent communication skills, problem-solving abilities, and a...
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Hirng Call Center Agent
2 weeks ago
Davao City, Davao, Philippines Neksjob Corporation Full timeAs a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsMinimum Qualifications:At least high school graduate (old curriculum) or senior high school graduate (new curriculum)with/without call center...
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Call Center Agent
3 weeks ago
Davao City, Davao, Philippines Neksjob Full timeAs a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsMinimum Qualifications:- At least high school graduate (old curriculum) or senior high school graduate (new curriculum)- With or Without BPO...
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Call Center Agent
3 weeks ago
Davao City, Davao, Philippines Neksjob Full timeCall Center Agent l Fresh Graduates l With Good Communication Skills - 17500kAttracts potential customers by answering product and service questions; and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. ...
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Call Center Agent
3 weeks ago
Davao City, Davao, Philippines Neksjob Full timeHiring Call Center Agent - No Experience - Davao Site 19kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering...
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Call Center Agent
3 weeks ago
Davao City, Davao, Philippines Neksjob Full timeCall Center Agent l Fresh Graduates l With Good Communication Skills- 17500kAttracts potential customers by answering product and service questions; and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.QualificationsCollege graduate,...
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Call Center Supervisor
6 days ago
Davao City, Davao, Philippines CareerArc Full timeKey ResponsibilitiesManage a team of call center agents, including hiring, discipline, and discharge processes.Cultivate a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional development.Document account resolutions, issues, and general notes.
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Get hired as a Call Center Agent
7 days ago
Davao City, Davao, Philippines Neksjob Corporation Full timeGet hired as a Call Center Agent - Davao Site - Work From Home - 17k monthlyDuties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least HS grad (old curriculum) / SHS Grad (new...
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Get hired as a Call Center Agent
3 weeks ago
Davao City, Davao, Philippines Neksjob Corporation Full timeGet hired as a Call Center Agent - Davao Site 17k monthlyDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.What are we looking for?Willing to work full time...
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Dispatch Control Manager
20 hours ago
Davao City, Davao, Philippines WEANSWER CALL CENTER SERVICES Full timeWe're seeking a highly motivated Dispatch Control Manager to join our team at WeAnswer Call Center Services. In this role, you'll be responsible for overseeing the daily operations of our dispatch team and cold calling department, ensuring efficient and effective processes.Key Responsibilities:Supervise daily dispatch operations, ensuring accurate and timely...
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Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeUrgent HiringWe are in need of a Call Center Agent for Health Care AccountQualifications:• At least SHS/HS graduate• At least 18 years old and above• Must have excellent communication skills• Amenable to work on-site and in shifting schedules• Must be fully vaccinated• Can work ASAPApply now and let TORCH be the light to your success
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Get hired as a Call Center Agent
3 weeks ago
Davao City, Davao, Philippines Neksjob Corporation Full timeGet hired as a Call Center Agent - Davao Site - Work From Home - 17k monthlyDuties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least HS grad (old curriculum) / SHS Grad (new...
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Get hired as a Call Center Agent
2 weeks ago
Davao City, Davao, Philippines Neksjob Corporation Full timeGet hired as a Call Center Agent - Davao Site 17k monthlyDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.What are we looking for?Willing to work full time...
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Call Center Agent
2 weeks ago
Davao City, Davao, Philippines Neksjob Full timeJumpstart Your Career Today - Call Center Jobs for BeginnersJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call...
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Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeUrgent HiringWe are in need of a Call Center Agent for Health Care AccountQualifications:• At least SHS/HS graduate• At least 18 years old and above• Must have excellent communication skills• Amenable to work on-site and in shifting schedules• Must be fully vaccinated• Can work ASAPApply now and let TORCH be the light to your success