Call Center Supervisor

Job DescriptionWe are looking for a highly skilled Workforce Management/Real Time Analyst to join our team at Transcom Worldwide Philippines, Inc.The ideal candidate will have a strong background in contact center operations and be able to analyze data to optimize service levels and staff productivity.Key Responsibilities:Manage all call center traffic to...

Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Sr. Associate - RTA. In this role, you will be responsible for ensuring that service level performance meets contractual requirements.Key ResponsibilitiesThe successful candidate will:Monitor queues in real-time to identify and address any risks to meeting...

Sutherland provides a dynamic work environment where employees can grow professionally. We believe in promoting a positive work culture and helping each other succeed.We offer integrated portfolio services that support the entire customer life cycle. This includes analytics-driven back-office and customer-facing solutions that help businesses achieve their...

Call Center Agent (with experience) Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months...

Jumpstart Your Career Today - Call Center Jobs for BeginnersJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call...

Call Center Agent (with experience) Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months...

As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsMinimum Qualifications:At least high school graduate (old curriculum) or senior high school graduate (new curriculum)with/without call center...

We are seeking a highly motivated Call Center Professional to join our team at NEKSJOB.About the JobThis is a full-time position that requires onsite work. As a Call Center Professional, you will be responsible for attracting potential customers, opening customer accounts, and maintaining customer records.What We OfferWe offer a range of benefits to our...

Job DescriptionA call center agent is responsible for handling inbound or outbound customer calls, providing assistance, resolving issues, and ensuring a high level of customer satisfaction. Their duties typically include:Customer Support: Responding to customer inquiries, complaints, or issues related to products or services, offering solutions and...

ShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Annual AppraisalGovernment Mandated BenefitsInsurance Health & WellnessHMOCompany Equipment, Open Workspace, Parking Space, Pension Plan, Sleeping QuartersProfessional DevelopmentEmployee Assistance Program, Job Training, Mentorship ProgramMaternity & Paternity Leave, Sick Leave, Solo...

Call Center Opening / Work from Home / Work on Site - Cebu Site 15k monthlyDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least HS Grad...

We are seeking a dynamic Technical Team Lead to spearhead our efforts in the healthcare sector.The Ideal Candidate:Must have at least 1 year of experience in call center operations and/or supervising multiple employeesProven track record as Team Leader/Lead or Operations Supervisor in the BPO industryFamiliarity with Behavioral Coaching techniques and...

Qualifications:- HS (old curriculum) / SHS Graduate- Preferably with Call Center experience (especially in Billing and Sales), but not required- Good to excellent English communication skills- Willing to start immediatelyWhy Choose Us?- Exciting Performance Bonuses & Account-Specific Allowances- Career Advancement Opportunities- Promotion Within the Company-...

As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsMinimum Qualifications:At least high school graduate (old curriculum) or senior high school graduate (new curriculum)with/without call center...

Job SummaryWe are seeking an experienced Call Center Operations Specialist to join our team. The successful candidate will be responsible for managing the day-to-day operations of non-exempt work groups, ensuring they meet performance and quality standards.This role involves leading teams to deliver quality services that meet customer expectations, while...

About the RoleThis position is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.Responsibilities:Provide exceptional customer service through phone calls, emails, or chats.Troubleshoot customer issues and resolve complaints in a fair and timely manner.Work collaboratively with the sales team to meet...

Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months Call Center Experience in tech &...

Hiring Call Center Agent - No Experience - Davao Site 19kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering...

ShareJob DescriptionWe are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, resolve customer inquiries, and provide exceptional service while maintaining professionalism and efficiency. This role requires excellent communication skills, problem-solving abilities, and a...

Nezda Global's commitment to excellence extends to our search for a seasoned Call Center Manager and Technical Team Head.Requirements:A minimum of 1-year experience in call center operations and/or supervising multiple employeesPrior experience as Team Leader/Lead or Operations Supervisor in the BPO industryBPO experience is essential, while Behavioral...