Call Center Operations Specialist

Job DescriptionWe are looking for a highly skilled Workforce Management/Real Time Analyst to join our team at Transcom Worldwide Philippines, Inc.The ideal candidate will have a strong background in contact center operations and be able to analyze data to optimize service levels and staff productivity.Key Responsibilities:Manage all call center traffic to...

ShareJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Annual AppraisalGovernment Mandated BenefitsInsurance Health & WellnessHMOCompany Equipment, Open Workspace, Parking Space, Pension Plan, Sleeping QuartersProfessional DevelopmentEmployee Assistance Program, Job Training, Mentorship ProgramMaternity & Paternity Leave, Sick Leave, Solo...

At Lexie Staffing and Business Consulting, we believe that our employees are our greatest asset. That's why we're committed to providing a supportive work environment that fosters creativity, innovation, and professional growth.About the JobAs a Call Center Customer Service Specialist, you will be responsible for handling customer calls and resolving...

Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Sr. Associate - RTA. In this role, you will be responsible for ensuring that service level performance meets contractual requirements.Key ResponsibilitiesThe successful candidate will:Monitor queues in real-time to identify and address any risks to meeting...

Key ResponsibilitiesManage a team of call center agents, including hiring, discipline, and discharge processes.Cultivate a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional development.Document account resolutions, issues, and general notes.

Call Center Agent (with experience) Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months...

Jumpstart Your Career Today - Call Center Jobs for BeginnersJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call...

Call Center Agent (with experience) Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months...

As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsMinimum Qualifications:At least high school graduate (old curriculum) or senior high school graduate (new curriculum)with/without call center...

Neksjob Corporation: A Leader in Customer ServiceWe are a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers.As a Call Center Support Specialist, you will be an integral part of our team, working closely with customers to understand their needs and resolve any issues that may...

About Us:Neks Job Philippines is dedicated to providing top-notch customer service and support to our clients.Job Details:This role is ideal for individuals with a passion for customer-centric work and excellent communication skills. As a Call Center Agent, you will be responsible for resolving customer inquiries and issues via phone calls.Key...

We are seeking a highly motivated Call Center Professional to join our team at NEKSJOB.About the JobThis is a full-time position that requires onsite work. As a Call Center Professional, you will be responsible for attracting potential customers, opening customer accounts, and maintaining customer records.What We OfferWe offer a range of benefits to our...

Job DescriptionA call center agent is responsible for handling inbound or outbound customer calls, providing assistance, resolving issues, and ensuring a high level of customer satisfaction. Their duties typically include:Customer Support: Responding to customer inquiries, complaints, or issues related to products or services, offering solutions and...

About Us:Neks Job Philippines is committed to providing high-quality customer service to our clients. As a Call Center Agent, you will play a vital role in achieving this goal.The Job Description:We are seeking a professional who can respond to incoming calls from customers, address their concerns, and provide solutions to their problems. The ideal candidate...

Call Center Opening / Work from Home / Work on Site - Cebu Site 15k monthlyDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least HS Grad...

Qualifications:- HS (old curriculum) / SHS Graduate- Preferably with Call Center experience (especially in Billing and Sales), but not required- Good to excellent English communication skills- Willing to start immediatelyWhy Choose Us?- Exciting Performance Bonuses & Account-Specific Allowances- Career Advancement Opportunities- Promotion Within the Company-...

As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsMinimum Qualifications:At least high school graduate (old curriculum) or senior high school graduate (new curriculum)with/without call center...

About the RoleThis position is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.Responsibilities:Provide exceptional customer service through phone calls, emails, or chats.Troubleshoot customer issues and resolve complaints in a fair and timely manner.Work collaboratively with the sales team to meet...

Duties/Responsibilities:Answering incoming calls from customers, listening attentively to their concerns or questions, providing accurate and helpful information, and resolving customer issues or complaints. What are we looking for?At least High School Grad (old curriculum) / SHS Grad (new curriculum)With at least 7 months Call Center Experience in tech &...

Hiring Call Center Agent - No Experience - Davao Site 19kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering...