Customer Support Specialist

2 months ago


Paranaque City, Calabarzon, Philippines Neksjob Full time

About the Role:

We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through phone, email, and chat. Your primary goal will be to resolve customer complaints and inquiries in a timely and professional manner, ensuring that our customers have a positive experience with our company.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and assistance to customers.
  • Troubleshoot and resolve technical issues.
  • Document customer interactions and update customer records.

Qualifications:

To be successful in this role, you will need to have:A high school diploma or equivalent.At least 6 months of call center experience or a medical allied course.Average to good communication skills.Ability to work onsite.Competitive salary and benefits package.

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