Customer Service Representative Voice Support Specialist
4 days ago
Job Summary
We are seeking a highly skilled Customer Service Representative Voice Support Specialist to join our team at RecruiterPH. This is an excellent opportunity for individuals who enjoy providing top-notch customer service and have a passion for resolving complex issues.
About the Role
The successful candidate will be responsible for handling customer complaints, providing solutions and alternatives within set time limits, managing large volumes of incoming calls, and following established communication procedures and policies.
Key Responsibilities
- Resolve customer complaints by clarifying issues and selecting suitable solutions
- Manage incoming calls and respond to customer inquiries in a timely and professional manner
- Follow established communication procedures and guidelines to ensure seamless customer interactions
Requirements
To succeed in this role, you will need:
- A High School Diploma or equivalent
- A minimum of 6 months experience in a BPO environment (local account experience accepted)
- A neutral accent and excellent verbal communication skills
- Proficiency in MS Office applications
- Ability to work night shifts or flexible schedules as required
- Good communication and presentation skills
What We Offer
We offer a competitive salary of $25000 per annum, plus additional benefits that include opportunities for career growth and development, a supportive work environment, and recognition for outstanding performance.
Salary: $25,000 per annum
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