Customer Support Ambassador
1 week ago
Job Title: Customer Support Ambassador
About UsNeltex Development Co. Inc. is a dynamic organization committed to delivering exceptional customer experiences.
Salary and BenefitsWe offer an estimated salary of $45,000 - $60,000 per year, depending on qualifications and experience. Additionally, we provide a comprehensive benefits package that includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
Job DescriptionThe Customer Support Ambassador plays a crucial role in executing the company's annual plans and programs, focusing on delivering top-notch services to Neltex customers. This involves proactively implementing initiatives to enhance customer satisfaction and identifying opportunities for continuous improvement.
Required Skills and Qualifications- Bachelor's degree graduate of any four-year course.
- Background in telemarketing and customer support (admin function).
- Customer service experience.
- Excellent communication skills, both written and oral.
- Execute annual plans and programs as defined by the Customer Support & Tele Sales Manager.
- Proactively implement programs to deliver exceptional customer services while continuously seeking more efficient ways to achieve this goal.
- Identify opportunities to improve customer experience when doing business with Neltex.
In this role, you will have the opportunity to:
- Broaden your knowledge of customer support and tele sales strategies.
- Develop strong relationships with customers and colleagues alike.
- Pursue opportunities for professional growth and development within the company.
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